Your message dated Sun, 06 Dec 2009 13:56:03 +0000 with message-id <E1NHHal-0005fM-T9@ries.debian.org> and subject line Bug#515300: fixed in otrs2 2.4.5-1 has caused the Debian Bug report #515300, regarding ITA: otrs2 -- Open Ticket Request System to be marked as done. This means that you claim that the problem has been dealt with. If this is not the case it is now your responsibility to reopen the Bug report if necessary, and/or fix the problem forthwith. (NB: If you are a system administrator and have no idea what this message is talking about, this may indicate a serious mail system misconfiguration somewhere. Please contact owner@bugs.debian.org immediately.) -- 515300: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=515300 Debian Bug Tracking System Contact owner@bugs.debian.org with problems
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- To: Debian Bug Tracking System <submit@bugs.debian.org>
- Subject: RFA: otrs2 -- Open Ticket Request System
- From: Torsten Werner <twerner@debian.org>
- Date: Sun, 15 Feb 2009 16:06:32 +0100
- Message-id: <20090215150625.GA11801@twerner42.de>
Package: wnpp Severity: normal I request an adopter for the otrs2 package. I will help with sponsoring and comaintaining the package but it needs a new primary maintainer. The package description is: OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. For a detailed documentation see package otrs-doc-en or otrs-doc-de. . This package ships version 2 of OTRS. Note that there is no fully automatic upgrade path from version 1.3, please consult /usr/share/doc/otrs2/README.Debian.gz for more information about that. Cheers, TorstenAttachment: signature.asc
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- To: 515300-close@bugs.debian.org
- Subject: Bug#515300: fixed in otrs2 2.4.5-1
- From: Patrick Matthäi <pmatthaei@debian.org>
- Date: Sun, 06 Dec 2009 13:56:03 +0000
- Message-id: <E1NHHal-0005fM-T9@ries.debian.org>
Source: otrs2 Source-Version: 2.4.5-1 We believe that the bug you reported is fixed in the latest version of otrs2, which is due to be installed in the Debian FTP archive: otrs2_2.4.5-1.debian.tar.gz to main/o/otrs2/otrs2_2.4.5-1.debian.tar.gz otrs2_2.4.5-1.dsc to main/o/otrs2/otrs2_2.4.5-1.dsc otrs2_2.4.5-1_all.deb to main/o/otrs2/otrs2_2.4.5-1_all.deb otrs2_2.4.5.orig.tar.gz to main/o/otrs2/otrs2_2.4.5.orig.tar.gz A summary of the changes between this version and the previous one is attached. Thank you for reporting the bug, which will now be closed. If you have further comments please address them to 515300@bugs.debian.org, and the maintainer will reopen the bug report if appropriate. Debian distribution maintenance software pp. Patrick Matthäi <pmatthaei@debian.org> (supplier of updated otrs2 package) (This message was generated automatically at their request; if you believe that there is a problem with it please contact the archive administrators by mailing ftpmaster@debian.org) -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Format: 1.8 Date: Sun, 06 Dec 2009 14:23:50 +0100 Source: otrs2 Binary: otrs2 Architecture: source all Version: 2.4.5-1 Distribution: unstable Urgency: low Maintainer: Patrick Matthäi <pmatthaei@debian.org> Changed-By: Patrick Matthäi <pmatthaei@debian.org> Description: otrs2 - Open Ticket Request System Closes: 515300 539712 543748 559613 Changes: otrs2 (2.4.5-1) unstable; urgency=low . * New maintainer. Closes: #515300 * New upstream release. Closes: #539712 - Rediff all patches, they failed to apply in this release. - The location of the prototype.js has been changed. - Fix some new borked permission errors. - Install the new database schemes. - Add 13-dont-chown-links.diff patch. * Convert package to the 3.0 (quilt) format. - Drop debian/README.source. * Remove Vcs fields. * Remove versioned package of postgresql. Closes: #559613 * Update to debhelper 7 and use dh to install the lintian overrides. * Move quilt to Build-Depends-Indep. * Add some notes to README.Debian, where you can find the otrs2 installation and what are the initial login data. * Clean up properly the Config directory on purge. * Do not be so verbose on installing and upgrading otrs2 and add the patch 14-dont-print-messages.diff for this. Closes: #543748 Checksums-Sha1: 21b65dd6716bc98f4d59d3653048f73dd903e978 1039 otrs2_2.4.5-1.dsc 518791fc79232701d7eb67fe9c7967740dd4a64a 6473389 otrs2_2.4.5.orig.tar.gz 9e0f7ec8c7a88578a56762008498285ed6789b02 24341 otrs2_2.4.5-1.debian.tar.gz 7755648f3877b432adc35788f4d3d493cee20efc 6126896 otrs2_2.4.5-1_all.deb Checksums-Sha256: ef45a3bb4129e94d85b6bd8c1f3d850fd20fef9ffa816fab248aca2e5c983f6b 1039 otrs2_2.4.5-1.dsc 340424c516f42167903433e1c455a7233ed62f97925d777fbaf83055e3751c6d 6473389 otrs2_2.4.5.orig.tar.gz dbe40b1487474face8135dc69fd4e4ba34d7d107f468cdfdb219a4661201617f 24341 otrs2_2.4.5-1.debian.tar.gz b7241481deb261b982259f630dbba103a1a4561c865a34534232b4d6beb5d35d 6126896 otrs2_2.4.5-1_all.deb Files: 2c0365136c75be7db151ca28a912f504 1039 web optional otrs2_2.4.5-1.dsc f930295f48ff9caad7b0f0f55544edec 6473389 web optional otrs2_2.4.5.orig.tar.gz e84d6af7394267f0d9f2d1512afdfa9a 24341 web optional otrs2_2.4.5-1.debian.tar.gz e05586128a9451e0aa0e6ff9c88350ba 6126896 web optional otrs2_2.4.5-1_all.deb -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.10 (GNU/Linux) iEYEARECAAYFAksbscoACgkQ2XA5inpabMeq0QCfa82KYUFFcIE87e7ukyzcSgGQ h/cAniY9fu1kHcgrwt9ThCadkRH/FNTH =p7HY -----END PGP SIGNATURE-----
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