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more problems with su and sudo



Ok guys, I finally had to reinstall Debian bookworm and lost all my passwords.  I did get a refund on the VPN but have spent the last three days changing all my passwords to get into the bills and pay them.  I went for PIA VPN and followed instructions to get me into the root area.

When I went to the terminal I first followed the directions which stated sudo.  I put in my new password and with no way to check it I hit enter.  Three times I did this and was very careful to put it in correctly.  It would not take it and kept saying not accepted.

So today I tried it again with just su and got the same results.

I am at a complete loss.  If I can't get into the sudo file I cannot install anything in root.  I really need your knowledge.   I always double and sometimes triple check everything I do.  Passwords are written down and double checked especially the new ones I made.

Thank you in advance.

Moe


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