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Re: ping gateway ok, ping any other local network address fails



Le 09/04/2021 à 12:08, Alexander V. Makartsev a écrit :
On 09.04.2021 14:41, rudu wrote:
Hi,

First, I tried to understand why a single machine among others couldn't print on the local printer.
So I tried to ping the printer and it failed.
The machine could nevertheless surf the web with no problem ...

I paste here a few commands I passed when remotely connected to the problematic machine (sorry for the french locale).
What should I check next ? Ideas ?

It looks like your printer could be mis-configured.

What is make\model of your printer?
How printer was connected to your local area network (using Switch or Router)?
What method have you used to configure IP address of the printer?
Usually, network settings could be verified by printing a special settings report page.

Thanks for your help Alexander,

To configure the printer, I first have to be able to ping it on the local network, which every over computer can do. And they can print all right, so this desktop must have some network misconfiguration of some sort, I guess ... It seems like trapped into a tunnel toward the gateway/router to get out, but can't shake hands with a pal next door.
I first suspected a firewall rule of some sort, but there's none.

I had to investigate remotely as I can't physically access the machine, so until I can have another chance (the lock-down situation here doesn't help) I'm gathering hints and ideas.

Rudu


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