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Re: Bug Report



On Sb, 03 oct 20, 16:35:00, thinkingtwice@tutanota.com wrote:
> Hello,
> 
> Having gone through Debian's ReportBug system, I am unsure which 
> packages the issue is coming from hence the email contact.
> 
> The problem is quite straightforward. After the last update from Linux 
> Kernel 4.19.0-10amd64 to 4.19.0-11amd64 on Debian Buster, there seems 
> to be a sound input/output issue with the Headphone Jack port.
> 
> The sound comes out perfectly well through the speakers, however there 
> is a complete loss of sound output and voice input when using 
> headphones/earphones.
> 
> Reverting back to Linux Kernel 4.19.0-10amd64 when in Grub fixes the 
> issue, therefore it seems to be related to the latest update?

Indeed it suggests the issue was introduced by the kernel update, so you 
should file it against the kernel image package. Based on the above you 
should run something like

    reportbug linux-image-4.19.0-11-amd64


Please do check carefully that you wrote the correct package name (e.g.  
above you missed a hyphen). Even if it can be corrected later a lot of 
important information will be completely missing from your report.

Especially for kernel packages reportbug should be including *lots* of 
information. You might want to inspect that to make sure everything is 
fine to be published in the open (the Debian Bug Tracking System is 
completely open).

Kind regards,
Andrei
-- 
http://wiki.debian.org/FAQsFromDebianUser

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