Re: Can Debian Backup ntfs File System?

[Camaleón <noelamac@gmail.com>]

On Tue, 04 Jan 2011 20:26:37 +0000, Lisi wrote:

> On Tuesday 04 January 2011 16:56:58 Camaleón wrote:
>> > One day she messed up her registry to the point where reinstallation
>> > was essential.  She assured me when asked that her precious 'photos
>> > were all fine and she had off-computer copies of all of them.  When,
>> > after the event, it became obvious that a small percentage of the
>> > photos was missing, she asked me to install Picasa "because that is
>> > where those 'photos are".
>>
>> Re-ouch! The missing photos were stored online? At least she had a
>> happy ending... this time.
> 
> No, she didn't.  

Ugh...

> She thought that because she had used the program
> Picasa, then Picasa would magically produce her 'photos.  She did not
> have them online.  There was only the one copy on her computer.  She
> just usually viewed them with Picasa.
> 
> I did paid support.  I had to support no matter how daft the client
> insisted on being.  And no, she didn't learn.  She just sacked me!!  I
> had explained in words of one syllable till I was blue in the face, and
> her niece bought her a pen drive and backed all the then current
> pictures up.  She also explained in words of one syllable.  That is why
> my client thought that she had copies of everything.  "My niece did it
> for me."  She hadn't understood that a backup cannot magically add other
> things to itself without even being plugged into the computer.

At least you should have learned one lesson: _never trust_ what your 
users say and tell them to _prove_ their wording with facts (that is, by 
checking with her that the data was properly backed up and can be 
restored from the aforementioned "unexistent" copy) >;-)

Greetings,

-- 
Camaleón