Fwd: AgentFeedback
--- Leonard Chatagnier <lenc5570@sbcglobal.net> wrote:
> Date: Thu, 2 Feb 2006 20:28:50 -0800 (PST)
> From: Leonard Chatagnier <lenc5570@sbcglobal.net>
> Subject: AgentFeedback
> To: dk2367@sbcis.sbc.com
> CC: m25849@camail.sbc.com
>
> This regards tech support request concerning mail
> not
> reaching it destination.
> Your tier 2 technician, Alvan, was most helpful in
> tracking down the problem. I was certain that the
> issue was related to your mail server,but it turned
> out to be a spam blocker program, spamassassin, at
> the
> recipient's server. However, a total solution
> envolves some action on SBC Yahoo's part. I'm not at
> all sure just what the listmaster is talking about;
> perhaps you do and will be so kind to correct the
> problem. I have subscribed to the pseudo-mailinglist
> 'whitelist' as suggested in the attached email. If
> you
> would and could address this suggestion;
>
> * You could ask your provider to do something about
> > the listing at
> > rfc-ignorant.org (they only have to establish the
> > mailadresses
> > postmaster@ and abuse@) (But it looks like those
> > RFC-violation
> > is intended, see
> >
> >
>
http://www.rfc-ignorant.org/tools/lookup.php?domain=sbcglobal.net
>
> It would be most helpful as I haven't the slightest
> idea of what's going on. This problem never occurred
> with my old ISP and their SMPT mail server.
> I wish to commend Alvin for pinning this down for
> me.
> I had already received the attached email but it
> ended
> up in my bulk folder for unknown reasons and I
> hadn't
> gotten around to checking it.
> Your attention to this issue is most appreciated. I
> was seriously considering canceling your ISP service
> until I found the cause and potential fixes. Hope to
> see it resolved soon as I have lived with it for
> over
> a month. Thanks for your help.
>
>
>
> Leonard Chatagnier
> lenc5570@sbcglobal.net
>
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