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Linksys Router Setup Failure



As previously posted, I purchased a Linksys Wireless Router, Model BEFW11S4, to replace an earlier model damaged by a lightning caused power surge. The Ethernet connections work perfectly but I have been utterly unable to setup the wireless feature. I needed to do this as other computers on our lan were set to a different SSID and channel when the original router was set up.

In desperation I borrowed a laptop running Windows XP Pro and spent the afternoon struggling with the router installation cd and then with Linksys technical support. The web based setup program was supposed to be reached at 192.168.1.1 all attempts to connect to this IP failed. I had thought that perhaps security updates had blocked this address but even when I shut down the lan and its firewall and connected the laptop directly to the DSL modem or through the router to the DSL modem the IP was unreachable.

I'm not sure what to try next - return the router, if CompUSA will take it back, for a replacement and try again? Return the router, scrap the expensive Linksys signal booster which I added last year and start over from scratch with some other company's products?

If anyone knows a surefire solution, please let me know.

Tom George



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