Re: hd failure (maybe), please adivse
On Thu, Feb 01, 2001 at 03:58:57PM -0500, Bob Hilliard wrote:
|
| You can download Powermax, a hardrive diagnostic tool, from
| www.maxtor.com. Unfortunately, you have to run it from DOS. If it
| indicates your drive is bad, you can get information about warranty
| replacement from that site. You don't need any warranty paperwork -
Oh, cool!
| the warranty period is based on the drive model. If it is in
| warranty, there is an RAM Request Form on the site. If your drive is
| in warranty, and you request an "Advanced RMA" they will ship a
| replacement drive within 2 days, and you can return the bad one after
| you install the new one. It makes the process almost painless.
|
Thanks, this will help a lot.
-D
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