Re: Get this, Gateway2000's 'wonderful' tech support
The one thing I like about Micron is that they have more options
to pick from. I can almost pick all the hardware that will work
with Linux. With Gateway I don't like the video cards, and
sound cards they offer...
I would probably buy from Micron in the future.
On Fri, 5 Dec 1997, Robert D. Hilliard wrote:
> > Allen Burns <firstname.lastname@example.org> writes:
> > > I wrote a e-mail to gateway2000's tech support team asking them if Linux
> > > was compatible with my Promise Ultra 33 here is an EXACT copy of what was
> > > returned:
> > >
> > > Hello Allen,
> > >
> > > Thanks for your message. Unfortunatly, Linus has not been tested on any
> > > system that Gateway sells and therefore we off no support for that
> > > operating system. If the system works in the original operating system
> > > that we shipped, then that is what we support.
> > > Sorry for the inconvience,
> I was delighted to hear this. When I bought my new machine last
> spring, it was a close call between Micron and Gateway, and I finally
> chose Micron. After similar experiences with Micron support (since my
> machine was shipped with W95, they weren't even willing to help with
> configuring the monitor for DOS/Windows, let alone Linux), I've been
> kicking myself for not going with Gateway. Now I feel better!
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