unreliable service of I-Connect
Hi All,
I want to let you know how bad the service of the Debian/Linux Distributor
is. I include a copy of our correspondence with I-Connect.
Bye, Sonja
> 24-Jun-96
> Dear I-Connect,
>
> We would like to order a CD-ROM of the Debian/Linux 1.1 Distribution
> for our laboratory at
>
> Hadassah Medical School, Dept. of Physiology, Jerusalem, Israel.
>
> Can you please inform aus about:
>
> - total price incl. shippment
> - method of payment
> - time to delivery
>
> Thank you very much in advance.
>
> Regards,
> Markus Diesmann
>>Hi Markus Diesmann; On 24-Jun-96 you wrote:
>>
>> - total price incl. shippment
>> $25.00 % 0.85 + $10.00 = 31.25 - 1.25 = 30.00
>> - method of payment
>> Money order, Visa, MC.
>> - time to delivery
>>Will ship in 24 hours from receipt of order.
>>
>> Thank you very much in advance.
>>
>>Al Lo Davar.
>>Sincerely Yours, (Sent on 06/25/96, 05:27:11 by XF-Mail)
>>Simon Shapiro i-Connect.Net, a Division of iConnect Corp.
>>Director of Technology 13455 SW Allen Blvd., Suite 140 Beaverton OR 97008
>>Shimon@i-Connect.Net Voice: 503.677.2900, Emergency: 503.441.1681
> Jerusalem, 26.6.96
>
> Dear I-Connect,
>
> hereby I order
> 1 CD-ROM of Debian/Linux 1.1
> for total price incl. shippment (as you mentioned):
>
> $25.00 % 0.85 + $10.00 = 31.25 - 1.25 = 30.00$
> Please charge my Mastercard # XXX
> expiring XXX
>
> Thanks in advance, Sonja
> ---------------------------------------------------------------------
> Dr. Sonja Gruen
> Dept. of Physiology
> Hebrew University
> Hadassah Medical School
> P.O.Box 12272
> Jersualem, 91120
> Tel: 00972-2-758384
> Fax: 00972-2-439736
> email: gruen@hbf.huji.ac.il
> ----------------------------------------------------------------------
>>Shalom Sonja.
>>
>>Nishlah od hashavua.
>>
>>Sincerely Yours, (Sent on 06/26/96, 03:52:19 by XF-Mail)
>>
>>Simon Shapiro i-Connect.Net, a Division of iConnect Corp.
>>Director of Technology 13455 SW Allen Blvd., Suite 140 Beaverton OR 97008
>>Shimon@i-Connect.Net Voice: 503.677.2900, Emergency: 503.441.1681
> 12-Jul-96 you wrote:
> Hi Simon Sapiro,
>
> I ordered 3 weeks (!!!) ago one CD-ROM of Debian/Linux 1.1,
> and you replied to ship it immediately. However, I wonder that it
> takes that long.
> Please, sent a note, when I should expect to get it.
>
> Bye, Sonja
>
> ---------------------------------------------------------------------
> Dr. Sonja Gruen
> Dept. of Physiology
> Hebrew University
> Hadassah Medical School
> P.O.Box 12272
> Jersualem, 91120
> Tel: 00972-2-758384
> Fax: 00972-2-439736
> email: gruen@hbf.huji.ac.il
> ---------------------------------------------------------------------
>>Sorry for the delay. It all started with bad Linux kernel and then a huge
>>backlog. We will process your order today or tomorrow.
>>Thanx for your patience.
>>
>>Sincerely Yours, (Sent on 07/11/96, 12:06:34 by XF-Mail)
>>
>>Simon Shapiro i-Connect.Net, a Division of iConnect Corp.
>>Director of Technology 14355 SW Allen Blvd., Suite 140 Beaverton OR 97008
>>Shimon@i-Connect.Net Voice: 503.677.2900, Emergency: 503.441.1681
> Jerusalem, 2nd of August, 1996
> Mr Simon Shapiro,
>
>it is unbeliveable, that you do not manage to send me the CD-ROMS
>(Debian/Linux 1.1) I ordered 5 weeks ago. I even reminded you 2 weeks
>ago, but nothing happened yet. It is very bad style of you, especially
>if you see how well organized the (public domain) debian products are
>distributed and discussed.
>I will inform the debian user group about that.
>
>If I will not receive the CD within the next week, I will cancel my order.
>
>
>Regards, Sonja Gruen
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