[OT] Warranty was Re: secure installation
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Jose Marrero wrote:
> I believe Microsoft software comes with NO WARRANTY as well.
> Hell, we should read the small print on all software...
It does come with a warranty, at least in Germany/Europe. Everything you
*pay* for has by law two years of warranty. The problem is that almost
no one knows that they have this warranty on software.
If people encounter problems, it is often difficult to fix them, but for
the average M$ user it is even more difficult
- - to prove that it actually is a bug in the software.
- - to ask the shop for a fix.
(Legally the buyer has a contract with the seller of the product, so
technically the warranty is issued by the shop, not by the producer of
the software. This puts companies like microsoft in the convenient
situation of taking all their money for the sale without having to deal
with problems later on.)
Johannes
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