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Bug#954188: marked as done (`reportbug` is a mess and should not be recommended as a method of sending Debian bug reports.)



Your message dated Tue, 17 Mar 2020 19:20:34 -0400
with message-id <CAB4XWXzh_21K7J8nq=FNvMJoYpAiHxbstTC0sLm7rOBasHdRmw@mail.gmail.com>
and subject line Re: Bug#954188: `reportbug` is a mess and should not be recommended as a method of sending Debian bug reports.
has caused the Debian Bug report #954188,
regarding `reportbug` is a mess and should not be recommended as a method of sending Debian bug reports.
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
954188: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=954188
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---

Package: reportbug
Version: 7.5.3

https://www.debian.org/Bugs/Reporting says:

    "We strongly recommend that you report bugs in Debian using the reportbug program."


I'm using Buster 10.3 now.  But when I was using Jessie, I reported to Debian that reportbug was not working.

So a few years later, reportbug is still not working.


Excuse me, but isn't this a very important Debian program? 

Without bug reports, nothing else gets fixed!, for example, the vbackup package appears to have lost it's maintainer, but Debian don't seem to know about that, possibly because reportbug isn't working.


And reportbug is broken in so many ways.  :-(  I'm not even going to go into it again.  If someone dosn't care to test it and fix it, then I can't help that.

I'm about to remove it from my system.


I just thought I'd write and tell you one last time of this most important Debian program, that is really so badly broken.


Please test it yourself. 

I can't get it to send you a bug report.  I don't have a full emailer on my laptop, and the emailer in reportbug doesn't work.  (see reportbug --configure log below)

And the backup feature (the 'back' button) doesn't really work. 

And if you do backup, you can't copy your typed text into a paste buffer.

And finally, you can't save your typed bug report into a file, at least I can't find the file, and then it doesn't tell me where the file is.


I guess I'm extra frustrated, because I took the time to report on these issues before, several years ago, and NOTHING was ever done. 

So I'm wondering today if ANYTHING will ever be done about this.

Please prove me wrong,

:-)


==================================================================================================

# reportbug --configure
Please choose the default operating mode for reportbug.

1 novice    Offer simple prompts, bypassing technical questions.

2 standard  Offer more extensive prompts, including asking about things that a moderately sophisticated user would be expected to
            know about Debian.

3 advanced  Like standard, but assumes you know a bit more about Debian, including "incoming".

4 expert    Bypass most handholding measures and preliminary triage routines. This mode should not be used by people unfamiliar
            with Debian's policies and operating procedures.

Select mode: [novice] 2
Please choose the default interface for reportbug.

1 text   A text-oriented console user interface

2 gtk    A graphical (GTK+) user interface.

3 urwid  A menu-based console user interface

Select interface: 2
Will reportbug often have direct Internet access? (You should answer yes to this question unless you know what you are doing and
plan to check whether duplicate reports have been filed via some other channel.) [Y|n|q|?]? y
What real name should be used for sending bug reports?
[root]> H Johnson
Which of your email addresses should be used when sending bug reports? (Note that this address will be visible in the bug tracking
system, so you may want to use a webmail address or another address with good spam filtering capabilities.)
[root@Love2d.ddns.net]> BridgeportContractor@gmail.com
Do you have a "mail transport agent" (MTA) like Exim, Postfix or SSMTP configured on this computer to send mail to the Internet?
[y|N|q|?]? n
Please enter the name of your SMTP host. Usually it's called something like "mail.example.org" or "smtp.example.org". If you need
to use a different port than default, use the <host>:<port> alternative format. Just press ENTER if you don't have one or don't
know, and so a Debian SMTP host will be used.
> mail.BridgeportContractor.com
If you need to use a user name to send email via "mail.BridgeportContractor.com" on your computer, please enter that user name.
Just press ENTER if you don't need a user name.
> hwj@bridgeportcontractor.com
Do you want to encrypt the SMTP connection with TLS (only available if the SMTP host supports it)? [y|N|q|?]? y
Please enter the name of your proxy server. It should only use this parameter if you are behind a firewall. The PROXY argument
should be formatted as a valid HTTP URL, including (if necessary) a port number; for example, http://192.168.1.1:3128/. Just press
ENTER if you don't have one or don't know.
>
Default preferences file written. To reconfigure, re-run reportbug with the "--configure" option.


=====================================================================================================

Then when I try to submit a bug it asks me this which doesn't make any sense:

    Enter SMTP password for BridgeportContractor@gmail.com@smtp.gmail.com:



--- End Message ---
--- Begin Message ---
thanks for the free rant, i'm gonna close this report now as it has 0
value. feel free to come back with you have actual constructive
criticism and actionable items.

Regards,
Sandro


-- 
Sandro "morph" Tosi
My website: http://sandrotosi.me/
Me at Debian: http://wiki.debian.org/SandroTosi
Twitter: https://twitter.com/sandrotosi

--- End Message ---

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