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using RT for debian crm?

There are some pending flows at the debian partners inbox.
Is it possible to use the Request Tracker [0] as a crm tool to follow up
the contacts?
Maybe a sugarcrm could be an overkill and RT is already installed.
Is it suitable for the task?
Or maybe some tool already at alioth.
Do you have suggestions/comments?
Andre Felipe

[0] https://rt.debian.org/

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