Bug#559864: some pdf are not printed even though cups believes they have been printed
- To: 559864@bugs.debian.org
- Subject: Bug#559864: some pdf are not printed even though cups believes they have been printed
- From: Raphael Hertzog <hertzog@debian.org>
- Date: Mon, 25 Jan 2010 10:34:14 +0100
- Message-id: <20100125093414.GA27297@rivendell>
- Reply-to: Raphael Hertzog <hertzog@debian.org>, 559864@bugs.debian.org
- In-reply-to: <20091207155129.GA15895@rivendell>
- References: <20091207105453.2589.57913.reportbug@rivendell.localdomain> <20091207155129.GA15895@rivendell>
severity 559864 serious
thanks
This might be overinflating the severity but I have no idea how many
users/cases are affected by this problem, and being unable to print half
of the PDF is a serious issue for any user...
On Mon, 07 Dec 2009, Raphael Hertzog wrote:
> Hello,
>
> On Mon, 07 Dec 2009, Raphaël Hertzog wrote:
> > Trying to print some PDF (a sample is attached) leads to my printer
> > receiving data (LED blinking) but it's interrupted in the middle and
> > nothing is printed. The Cups web interface however believes that the
> > print has been successfull, I see in "Completed jobs":
> > completed at Mon Dec 7 11:45:26 2009
>
> After a bit more investigation, I have discovered that the document is
> dropped by the printer itself because it believes that the postscript is
> invalid. I can reconfigure my printer to print the postscript errors
> and I got this:
>
> ERROR: undefined
> OFFENDING COMMAND: 0a
> STACK: false , --mark-- ,
What component converts the PDF to postscript before sending it to the
printer when I send a PDF to cups ?
Because that one deserves a serious bug obviously. I can print my PDF if I
convert them to postscript (or print them to a file in postscript format)
but printing a PDF directly leads to the reported problem.
I have given all the required information in my 2 mails and I'm ready to
provide supplementary information, so I would appreciate some action at
least to guide me to the proper upstream channel where this needs to be
reported (is this hplip-cups or cups directly or some other ps2pdf
converter tool?).
Cheers,
--
Raphaël Hertzog
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