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Bug#245514: marked as done (cupsys: leaves printer in a strange state)

Your message dated Sun, 1 Jun 2008 23:09:06 +0200
with message-id <20080601210906.GB6509@piware.de>
and subject line Cleaning up old bug reports
has caused the Debian Bug report #245514,
regarding cupsys: leaves printer in a strange state
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
message is talking about, this may indicate a serious mail system
misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
245514: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=245514
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message --- 
Package: cupsys
Version: 1.1.20final+cvs20040330-1
Severity: normal

Hi, first of all thanks for your efforts!

I've got a strange problem with my Brother HL5050 (postscript) laser,
connected to my Debian/Sarge box with USB.

When printing from OpenOffice I have to reset the printer after every
printout.  It is a reproducible error and I managed to break it down
to this simple test:
 I print the attached PS-file (printed to a file via OpenOffice)
 doing "lpr printertest.ps"
 and it prints out fine.  ("this is a test abcdefghijklmnopqrstuvwxyz.")

 I print it again and it prints out scrambled, e.g.
  "b hisdsdadestdaT.   efghijklmnopqrstuvwxyzc"
 with some characters on top of others etc.

But when I print the same file like so:
 "cat printertest.ps > /dev/usb/lp0"
I can print it as many times as I like without problems.

However, directly after printing it with cups
 "cat printertest.ps > /dev/usb/lp0"
leads to scrambled output as well.
So it seems that the printer is left in some strange state.

Okay, to make it even more confusing (:-) there is one more strange detail
which I stumbled over today:
 If I first print a PDF file (lpr foo.pdf) and then the PS file the error
 doesn't happen at all. (until I turn the printer off)

Really strange, eh?  But pretty annoying, too. :-(

Okay here is all the information you requested:
(
 BTW, there 2 small errors in HOWTO_BUGREPORT.txt:
  4. Set debug level as "debug" in your /etc/cups/cupd.conf
should read:
  4. Set LogLevel to "debug" in your /etc/cups/cupsd.conf
)        ^^^                                     ^^^

/etc/cups/printers.conf:
<DefaultPrinter HL5050>
Info Raw queue
Location Spieglnet
DeviceURI usb:/dev/usb/lp0
State Idle
Accepting Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
</Printer>

- printertest.ps is attached.
- /var/log/cups/error_log is attached.
- /etc/cups/ppd/HL5050.ppd is attached.

Thanks,
 Andy.


-- System Information:
  APT prefers testing
  APT policy: (900, 'testing'), (50, 'unstable')
Architecture: i386 (i686)
Kernel: Linux 2.4.25-kernel.org
Locale: LANG=de_DE@euro, LC_CTYPE=de_DE@euro (ignored: LC_ALL set to de_DE@euro)

Versions of packages cupsys depends on:
ii  adduser        3.47                      Add and remove users and groups
ii  debconf        1.2.21                    Debian configuration management sy
ii  gs-esp         7.07.1-1                  The Ghostscript Postscript interpr
ii  libc6          2.3.2.ds1-11              GNU C Library: Shared libraries an
ii  libcupsimage2  1.1.20final+cvs20040330-1 Common UNIX Printing System(tm) - 
ii  libcupsys2     1.1.20final+cvs20040330-1 Common UNIX Printing System(tm) - 
ii  libgnutls7     0.8.12-5                  GNU TLS library - runtime library
ii  libpam0g       0.76-15                   Pluggable Authentication Modules l
ii  libpaper1      1.1.14                    Library for handling paper charact
ii  libslp1        1.0.8a-2                  OpenSLP libraries
ii  zlib1g         1:1.2.1-4                 compression library - runtime

-- debconf information:
  cupsys/raw-print: true
* cupsys/backend: ipp, lpd, parallel, socket, usb

Attachment: printertest.ps.gz
Description: Binary data

Attachment: error_log.gz
Description: Binary data

Attachment: HL5050.ppd.gz
Description: Binary data


--- End Message ---
--- Begin Message --- 
Dear bug submitter,

This bug was reported against a very old version of cups (older than
in the current stable Debian version "Etch"). About a year ago,
Martin-Eric Racine asked for feedback whether the bug still applied to
the current Debian Etch version, but we did not get any feedback. In
order to not keep around old, hardware-specific, and inactive bugs
around forever, I close this bug now.

Please report back if you still experience the problem with the
current version in Etch; if you can test Lenny/unstable, that would be
highly appreciated, of course. I will reopen this bug then.

Thank you for your report!

Martin
-- 
Martin Pitt                        | http://www.piware.de
Ubuntu Developer (www.ubuntu.com)  | Debian Developer  (www.debian.org)

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