Bug#772097: Aw: Bug#772097: LibreOffice sees only "Generic Printer"
reassign 772097 src:cups 2.2.4-1
retitle 772097 printer not listed in some applications
affects 772097 src:libreoffice
affects 772097 gnome-control-center
thanks
Dear Maintainer,
On Fri, 5 Dec 2014 10:08:23 +0100 "Rene Engelhard"
<rene.engelhard@gmx.de> wrote:
(citing the original bug reporter)
> > I can print from every OTHER application I have tried, but I cannot
> > print from LibreOffice. Only the "Generic Printer" option is
> > displayed. No way to get it to reload or discover other printers that I
> > can tell.
>
> It gets the printer info rom CUPS during startup ttbomk. If it finds none...
>
> I can't reproduce this. I have a jessie laptop and I *can* choose printers there.
I can reproduce this with version 1:5.3.4-1 of Libreoffice. However I
believe that Libreoffice is not to blame. Instead I think it is a bug in
CUPS.
With version 2.2.3-2 of CUPS Libreoffice shows my printer and the
printer is listed in the printer section of the GNOME control center,
after the upgrade to version 2.2.4-1 of CUPS the printer does not appear
in both applications, but e.g. in Evince and it is still listed in the
CUPS web interface. I reconfigured the printer (via hplip because it is
a HP model), but that did not help, so I guess hplip is not to blame.
Then I downgraded CUPS and that solved the problem. Upgrading again
makes the printer disappear in Libreoffice and the GNOME control center,
but it is still listed in Evince and in the CUPS web interface.
The printer is connected via USB.
I assigned the bug to the source package because I didn't know which
binary package to blame.
Please tell me if I can give you more information.
Regards,
Viktor
Reply to: