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Bug#531750: openoffice.org: does not start



sorry, I ran reportbug in my laptop, the mail bounced because I wasn't
at work and then I did cut-and-paste but it seems I forgot some
important bits from the original report. I think you'd be happier with
that...

it's just the usual boring i386 arch, Debian GNU/Linux system working
great for years with a normal Debian testing mixed with some bits from
unstable... don't ask me which ones because apt did the job, but I'd
see if you need it.

sorry but it seems like a real bug for me, maybe not an easily reproducible one

here is the full report:

Subject: openoffice.org: openoffice does not start
Package: openoffice.org
Version: 1:3.0.1-9
Severity: normal

After upgrading the system, so ooffice has been upgraded from 2.4 to 3.0,
it does not even start:

$ openoffice.org
/usr/lib/openoffice/program/soffice: line 213:
/usr/lib/openoffice/program/../basis-link/program/pagein: No such file or
directory
/usr/lib/openoffice/program/soffice.bin: error while loading shared
libraries: libsofficeapp.so: cannot open shared object file: No such file
or directory

$ ldd /usr/lib/openoffice/program/soffice.bin
	linux-gate.so.1 =>  (0xb7f3d000)
	libuno_sal.so.3 => /usr/lib/libuno_sal.so.3 (0xb7d63000)
	libsofficeapp.so => not found
	libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0xb7c71000)
	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0xb7c45000)
	libc.so.6 => /lib/i686/cmov/libc.so.6 (0xb7ae5000)
	libpam.so.0 => /lib/libpam.so.0 (0xb7ada000)
	libcrypt.so.1 => /lib/i686/cmov/libcrypt.so.1 (0xb7aa8000)
	libdl.so.2 => /lib/i686/cmov/libdl.so.2 (0xb7aa3000)
	libpthread.so.0 => /lib/i686/cmov/libpthread.so.0 (0xb7a8a000)
	libm.so.6 => /lib/i686/cmov/libm.so.6 (0xb7a64000)
	/lib/ld-linux.so.2 (0xb7f3e000)

Purging all openoffice packages and installing them again didn't solve the
problem.

Regards,
Roberto Lumbreras


-- System Information:
Debian Release: squeeze/sid
  APT prefers testing
  APT policy: (500, 'testing'), (500, 'stable')
Architecture: i386 (i686)

Kernel: Linux 2.6.29-1-686 (SMP w/1 CPU core)
Locale: LANG=es_ES.UTF-8, LC_CTYPE=es_ES.UTF-8 (charmap=UTF-8)
Shell: /bin/sh linked to /bin/bash

Versions of packages openoffice.org depends on:
ii  liblucene2-java              2.4.0+ds1-5 Full-text search engine library fo
ii  openoffice.org-base          1:3.0.1-9   full-featured office productivity
ii  openoffice.org-calc          1:3.0.1-9   full-featured office productivity
ii  openoffice.org-core          1:3.0.1-9   full-featured office productivity
ii  openoffice.org-draw          1:3.0.1-9   full-featured office productivity
ii  openoffice.org-filter-mobile 1:3.0.1-9   full-featured office productivity
ii  openoffice.org-impress       1:3.0.1-9   full-featured office productivity
ii  openoffice.org-java-common   1:3.0.1-9   full-featured office productivity
ii  openoffice.org-math          1:3.0.1-9   full-featured office productivity
ii  openoffice.org-officebean    1:3.0.1-9   full-featured office productivity
ii  openoffice.org-report-builde 1:3.0.1-9   OpenOffice.org extension for build
ii  openoffice.org-writer        1:3.0.1-9   full-featured office productivity
ii  openoffice.org-writer2latex  0.5.0.2-4   Writer/Calc to LaTeX converter ext
ii  ttf-dejavu                   2.29-2      Metapackage to pull in ttf-dejavu-

Versions of packages openoffice.org recommends:
ii  msttcorefonts                 2.7        transitional dummy package
ii  openoffice.org-filter-binfilt 1:3.0.1-9  full-featured office productivity
ii  ttf-liberation                1.04.93-1  Free fonts with the same metrics a
ii  ttf-mscorefonts-installer [ms 3.0        Installer for Microsoft TrueType c

Versions of packages openoffice.org suggests:
ii  cups-bs 1.3.10-2                         Common UNIX Printing System(tm) -
ii  gstream 0.10.7-1                         FFmpeg plugin for GStreamer
pn  gstream <none>                           (no description available)
ii  gstream 0.10.23-2                        GStreamer plugins from the "base"
ii  gstream 0.10.15-1                        GStreamer plugins from the "good"
ii  gstream 0.10.11-1                        GStreamer plugins from the "ugly"
pn  hunspel <none>                           (no description available)
ii  iceape- 1.1.14-1                         Iceape Navigator (Internet browser
ii  icedove 2.0.0.19-1                       free/unbranded thunderbird mail/ne
ii  iceweas 3.0.9-1                          lightweight web browser based on M
ii  imagema 7:6.3.7.9.dfsg2-1                image manipulation programs
ii  libgl1- 7.0.3-7                          A free implementation of the OpenG
ii  libpape 1.1.23+nmu1                      library for handling paper charact
ii  libsane 1.0.20-4                         API library for scanners
ii  libxren 1:0.9.4-2                        X Rendering Extension client libra
ii  menu    2.1.41                           generates programs menu for all me
ii  myspell 1.10-6                           Spanish dictionary for myspell
pn  opencli <none>                           (no description available)
ii  openjdk 6b14-1.5~pre1-5                  OpenJDK Java runtime, using Hotspo
pn  openoff <none>                           (no description available)
pn  openoff <none>                           (no description available)
pn  openoff <none>                           (no description available)
pn  openoff <none>                           (no description available)
pn  openoff <none>                           (no description available)
ii  pstoedi 3.45-7                           PostScript and PDF files to editab
ii  sun-jav 6-13-1                           Sun Java(TM) Runtime Environment (
ii  thunder 1.5.0.13+1.5.0.14b.dfsg1-0lenny1 Transition package for icedove ren
ii  unixodb 2.2.11-16+b1                     ODBC tools libraries

Versions of packages openoffice.org-core depends on:
hi  fontconfig             2.6.0-1           generic font configuration library
ii  libc6                  2.9-13            GNU C Library: Shared libraries
ii  libcairo2              1.8.6-2+b1        The Cairo 2D vector graphics libra
ii  libcurl3-gnutls        7.19.5-1          Multi-protocol file transfer libra
ii  libdb4.7               4.7.25-6          Berkeley v4.7 Database Libraries [
ii  libexpat1              2.0.1-4           XML parsing C library - runtime li
ii  libfreetype6           2.3.9-5           FreeType 2 font engine, shared lib
ii  libgcc1                1:4.4.0-5         GCC support library
ii  libglib2.0-0           2.20.1-2          The GLib library of C routines
ii  libgstreamer-plugins-b 0.10.23-2         GStreamer libraries from the "base
ii  libgstreamer0.10-0     0.10.23-1         Core GStreamer libraries and eleme
ii  libgtk2.0-0            2.16.1-2          The GTK+ graphical user interface
ii  libhunspell-1.2-0      1.2.8-3           spell checker and morphological an
ii  libhyphen0             2.4-4             ALTLinux hyphenation library - sha
ii  libice6                2:1.0.5-1         X11 Inter-Client Exchange library
ii  libicu40               4.0.1-2           International Components for Unico
ii  libjpeg62              6b-14             The Independent JPEG Group's JPEG
ii  libldap-2.4-2          2.4.15-1.1        OpenLDAP libraries
ii  libneon27              0.28.4-2          An HTTP and WebDAV client library
ii  libnspr4-0d            4.7.4-3           NetScape Portable Runtime Library
ii  libnss3-1d             3.12.3-1          Network Security Service libraries
ii  librdf0                1.0.9-1           Redland Resource Description Frame
ii  libsm6                 2:1.1.0-2         X11 Session Management library
ii  libstdc++6             4.4.0-5           The GNU Standard C++ Library v3
ii  libstlport4.6ldbl      4.6.2-5           STLport C++ class library
ii  libx11-6               2:1.2.1-1         X11 client-side library
ii  libxaw7                2:1.0.5-2         X11 Athena Widget library
ii  libxext6               2:1.0.4-1         X11 miscellaneous extension librar
ii  libxinerama1           2:1.0.3-2         X11 Xinerama extension library
ii  libxml2                2.7.3.dfsg-1      GNOME XML library
ii  libxrandr2             2:1.3.0-2         X11 RandR extension library
ii  libxrender1            1:0.9.4-2         X Rendering Extension client libra
ii  libxslt1.1             1.1.24-2          XSLT processing library - runtime
ii  libxt6                 1:1.0.5-3         X11 toolkit intrinsics library
ii  libxtst6               2:1.0.3-1         X11 Testing -- Resource extension
ii  openoffice.org-common  1:3.0.1-9         full-featured office productivity
ii  ttf-opensymbol         1:3.1.0-4         OpenSymbol TrueType font
ii  ure                    1.4.1+OOo3.0.1-9  OpenOffice.org UNO runtime environ
ii  zlib1g                 1:1.2.3.3.dfsg-13 compression library - runtime

Versions of packages openoffice.org-writer depends on:
ii  libc6                  2.9-13            GNU C Library: Shared libraries
ii  libgcc1                1:4.4.0-5         GCC support library
ii  libicu40               4.0.1-2           International Components for Unico
ii  libstdc++6             4.4.0-5           The GNU Standard C++ Library v3
ii  libstlport4.6ldbl      4.6.2-5           STLport C++ class library
ii  libwpd8c2a             0.8.14-1          Library for handling WordPerfect d
ii  libwps-0.1-1           0.1.2-1           Works text file format import filt
ii  openoffice.org-base-co 1:3.0.1-9         full-featured office productivity
ii  openoffice.org-core    1:3.0.1-9         full-featured office productivity
ii  ure                    1.4.1+OOo3.0.1-9  OpenOffice.org UNO runtime environ
ii  zlib1g                 1:1.2.3.3.dfsg-13 compression library - runtime

Versions of packages openoffice.org-calc depends on:
ii  libc6                   2.9-13           GNU C Library: Shared libraries
ii  libgcc1                 1:4.4.0-5        GCC support library
ii  libstdc++6              4.4.0-5          The GNU Standard C++ Library v3
ii  libstlport4.6ldbl       4.6.2-5          STLport C++ class library
ii  lp-solve                5.5.0.13-5       Solve (mixed integer) linear progr
ii  openoffice.org-base-cor 1:3.0.1-9        full-featured office productivity
ii  openoffice.org-core     1:3.0.1-9        full-featured office productivity
ii  ure                     1.4.1+OOo3.0.1-9 OpenOffice.org UNO runtime environ

Versions of packages openoffice.org-base depends on:
ii  libc6                   2.9-13           GNU C Library: Shared libraries
ii  libgcc1                 1:4.4.0-5        GCC support library
ii  libhsqldb-java          1.8.0.10-2       Java SQL database engine
ii  libstdc++6              4.4.0-5          The GNU Standard C++ Library v3
ii  libstlport4.6ldbl       4.6.2-5          STLport C++ class library
ii  openjdk-6-jre           6b14-1.5~pre1-5  OpenJDK Java runtime, using Hotspo
ii  openoffice.org-base-cor 1:3.0.1-9        full-featured office productivity
ii  openoffice.org-core     1:3.0.1-9        full-featured office productivity
ii  openoffice.org-java-com 1:3.0.1-9        full-featured office productivity
ii  sun-java6-jre           6-13-1           Sun Java(TM) Runtime Environment (
ii  ure                     1.4.1+OOo3.0.1-9 OpenOffice.org UNO runtime environ

Versions of packages openoffice.org-impress depends on:
ii  libc6                   2.9-13           GNU C Library: Shared libraries
ii  libgcc1                 1:4.4.0-5        GCC support library
ii  libstdc++6              4.4.0-5          The GNU Standard C++ Library v3
ii  libstlport4.6ldbl       4.6.2-5          STLport C++ class library
ii  openoffice.org-core     1:3.0.1-9        full-featured office productivity
ii  openoffice.org-draw     1:3.0.1-9        full-featured office productivity
ii  ure                     1.4.1+OOo3.0.1-9 OpenOffice.org UNO runtime environ

Versions of packages openoffice.org-math depends on:
ii  libc6                   2.9-13           GNU C Library: Shared libraries
ii  libgcc1                 1:4.4.0-5        GCC support library
ii  libstdc++6              4.4.0-5          The GNU Standard C++ Library v3
ii  libstlport4.6ldbl       4.6.2-5          STLport C++ class library
ii  openoffice.org-core     1:3.0.1-9        full-featured office productivity
ii  ure                     1.4.1+OOo3.0.1-9 OpenOffice.org UNO runtime environ

-- no debconf information

On Wed, Jun 3, 2009 at 10:18 PM, Rene Engelhard <rene@debian.org> wrote:
> tag 531750 + moreinfo
> tag 531750 + unreproducible
> thanks
>
> Roberto Lumbreras wrote:
>> After upgrading the system, so ooffice has been upgraded from 2.4 to 3.0,
>
> How did you upgrade? What did you upgrade? In what distro? Which packages
> of OOo did you have installed *when the bug occured*? "Of course" your
> bugreport doesn't mention anything of these. You as DD *really* should
> know better....
>
> (I'll now assume you did lenny->squeeze, architecture should not matter)
>
> I just tried a lenny->squeeze dist-upgrade - with working package installation
> *AND* working package afterwards, -> unreproducible.
>
> Sigh. Another bogus report +moreinfo/+unreproducible. And that from a DD....
>
>> $ openoffice.org
>> /usr/lib/openoffice/program/soffice: line 213:
>> /usr/lib/openoffice/program/../basis-link/program/pagein: No such file or
>                                                    ``````
>> directory
>> /usr/lib/openoffice/program/soffice.bin: error while loading shared
>> libraries: libsofficeapp.so: cannot open shared object file: No such file
>             `````````````````
>> or directory
>
>> $ ldd /usr/lib/openoffice/program/soffice.bin
>>         linux-gate.so.1 =>  (0xb7f3d000)
>>         libuno_sal.so.3 => /usr/lib/libuno_sal.so.3 (0xb7d63000)
>>         libsofficeapp.so => not found
>          ````````````````
>>         libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0xb7c71000)
>>         libgcc_s.so.1 => /lib/libgcc_s.so.1 (0xb7c45000)
>>         libc.so.6 => /lib/i686/cmov/libc.so.6 (0xb7ae5000)
>>         libpam.so.0 => /lib/libpam.so.0 (0xb7ada000)
>>         libcrypt.so.1 => /lib/i686/cmov/libcrypt.so.1 (0xb7aa8000)
>>         libdl.so.2 => /lib/i686/cmov/libdl.so.2 (0xb7aa3000)
>>         libpthread.so.0 => /lib/i686/cmov/libpthread.so.0 (0xb7a8a000)
>>         libm.so.6 => /lib/i686/cmov/libm.so.6 (0xb7a64000)
>>         /lib/ld-linux.so.2 (0xb7f3e000)
>
> This does not make sense. Those files are in -core. (And binaries needing
> them *do* know where they are.)
>
> And all modules have appropriate depends to pull in the -core/-common it needs
> and conflicts to force older to be not installable with a newer OOo,
>
>> Purging all openoffice packages and installing them again didn't solve the
>> problem.
>
> I bet your system is simply broken. Not every system breakage is a bug
> in packages. It also might just be user error.
>
> Grüße/Regards,
>
> René
> --
>  .''`.  René Engelhard -- Debian GNU/Linux Developer
>  : :' : http://www.debian.org | http://people.debian.org/~rene/
>  `. `'  rene@debian.org | GnuPG-Key ID: 248AEB73
>   `-   Fingerprint: 41FA F208 28D4 7CA5 19BB  7AD9 F859 90B0 248A EB73
>
>



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