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Bug#358612: marked as done (openoffice.org-writer: OO.o 2.0.2 Doesn't print envelopes using CUPS and HP DeskJet 540)



Your message dated Fri, 22 Feb 2008 22:16:36 +0100
with message-id <1203714996.7297.2.camel@d420>
and subject line works in Lenny 2.3.1
has caused the Debian Bug report #358612,
regarding openoffice.org-writer: OO.o 2.0.2 Doesn't print envelopes using CUPS and HP DeskJet 540
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

(NB: If you are a system administrator and have no idea what this
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misconfiguration somewhere. Please contact owner@bugs.debian.org
immediately.)


-- 
358612: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=358612
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: openoffice.org-writer
Version: 2.0.2-2
Severity: normal


1) Create blank text document
2) Use Format|Page and change Format to "Env. #10"
3) Change to Landscape (else you have a tall narrow envelope instead of 
a short wide envelope that is typically used)
4) Enter some text
5) Attempt to print

Result: Printer spits out a blank page after making printing noises for 
one line (however ink is fine since the workaround described below 
works).

On checking the "Printer Settings", OO.o has set the page type to 
"Commercial 10".  This appears to occur when on printing as checking the 
printer settings prior to printing for the first time reveals a paper 
size of "Letter".

Workaround:

Use a 'user' Format with width and height which don't match any 
predefined paper types, and set margins to compensate.  This results in 
the paper size in printer settings staying at Letter, and prints 
correctly.

This error occurs with stable's cups as well as cups 1.1.23-15 on an HP 
DeskJet 540 (old PCL inkjet printer).  I use pure cups and gimpprint 
drivers (no foomatic).

This is probably not debian-specific as I have noted similar behaviour 
in OO.o 1.1 on Windows (though it may have been those fixes which have 
broken OO.o 2 on Debian; I'm not sure as I haven't used windows much 
for a long time).

-- System Information:
Debian Release: 3.1
  APT prefers testing
  APT policy: (10, 'testing'), (7, 'unstable'), (3, 'experimental')
Architecture: i386 (i686)
Kernel: Linux 2.6.15-1-k7
Locale: LANG=en_CA, LC_CTYPE=en_CA (charmap=ISO-8859-1)

Versions of packages openoffice.org-writer depends on:
ii  libc6                  2.3.5-13          GNU C Library: Shared libraries an
ii  libgcc1                1:4.0.2-9         GCC support library
ii  libicu34               3.4-4             International Components for Unico
ii  libstdc++6             4.0.2-9           The GNU Standard C++ Library v3
ii  libstlport4.6c2        4.6.2-3           STLport C++ class library
ii  libwpd8c2a             0.8.4-2           Library for handling WordPerfect d
ii  openoffice.org-core    2.0.2-2           OpenOffice.org office suite archit
ii  python-uno             2.0.2-2           Python interface for OpenOffice.or
ii  zlib1g                 1:1.2.2-4.sarge.2 compression library - runtime

-- no debconf information


--- End Message ---
--- Begin Message ---
Version: 1:2.3.1-5

It works. The paper size in printer settings is correct and sample text
I used prints. 

-- 
Tim Richardson <tim@tim-richardson.net>



--- End Message ---

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