Bug#268987: marked as done (openoffice.org: setup.bin: relocation error: libcomphelp3gcc3.so: undefined symbol)
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and subject line Bug#268987: openoffice.org: setup.bin: relocation error: libcomphelp3gcc3.so: undefined symbol
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From: David Nebauer <davidnebauer@bigfoot.com>
To: Debian Bug Tracking System <submit@bugs.debian.org>
Subject: openoffice.org: setup.bin: relocation error: libcomphelp3gcc3.so: undefined
symbol
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Package: openoffice.org
Version: 1.1.2-3
Severity: grave
Justification: renders package unusable
When I try to execute oowriter I get the following output:
.................................................................
$ oowriter
OpenOffice.org for Debian - see
/usr/share/doc/openoffice.org/README.Debian.gz
running openoffice.org setup...
/usr/lib/openoffice/program/setup.bin: relocation error:
/usr/lib/openoffice/program/libcomphelp3gcc3.so: undefined symbol:
_ZN4_STL12__node_allocILb1ELi0EE11_M_allocateEj
setup failed (code 0).. abort
---- Please read /usr/share/doc/openoffice.org/README.Debian.gz for
known problems -----
$
.................................................................
This is a recent install. I initially had a problem with openoffice.org
segfaulting on startup (see bug #268587). It now appears that setup.bin is running at startup (? run by oooqs):
.................................................................
$ ps aux | grep openoffice
david 24292 0.0 0.1 4048 1320 ? S 14:16 0:00 /bin/sh
/usr/bin/openoffice -plugin -quickstart
david 24310 0.0 0.8 35520 6640 ? R 14:16 0:00
/usr/lib/openoffice/program/setup.bin -nogui
-R:/etc/openoffice/autoresponse.conf
$ ps aux | grep oooq
david 870 0.2 2.1 29056 16104 ? S 13:19 0:08 oooqs
$
.................................................................
Here are the results of the troublshooting appraoches suggested in README.Debian.
1. Checking language settings:
I tried "LANG=<language> oowriter" where <language> =
"en|EN|en_EN|en_US|en_GB|en_GB.utf8|utf8|UTF8" all to no effect.
2. Checking for fonts.
The command cd "/usr/lib/openoffice/program; LD_LIBRARY_PATH=. strace ./setup.bin 2>&1 | grep -i "open(.*ttf" | tail" produced no output. This is because the "libcomphelp3gcc3.so relocation error" occurs and aborts the program. If it will help I can post the full output of "cd /usr/lib/openoffice/program; LD_LIBRARY_PATH=. strace ./setup.bin".
3. NFS mounted file systems.
N/A.
4. Produce a core dump.
The command "ulimit -c 10000; LD_LIBRARY_PATH=/usr/lib/openoffice/program/usr/lib/openoffice/program/setup.bin -R:/etc/openoffice/autoresponse.conf" does not produce a core dump. Rather, the following console feedback appears:
.................................................................
/usr/lib/openoffice/program/setup.bin: relocation error:
/usr/lib/openoffice/program/libcomphelp3gcc3.so: undefined symbol: _ZN4_STL12__node_allocILb1ELi0EE11_M_allocateEj
.................................................................
Let me know if there is any further information I can supply to assist
troubleshooting.
-- System Information:
Debian Release: 3.1
APT prefers testing
APT policy: (101, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.6
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8
Versions of packages openoffice.org depends on:
ii dictionaries-common [openoffi 0.22.30.1 Common utilities for spelling dict
ii openoffice.org-bin 1.1.2-3 OpenOffice.org office suite binary
ii openoffice.org-debian-files 1.1.2-3+1 Debian specific parts of OpenOffic
ii openoffice.org-l10n-en [openo 1.1.2-3 English (US) language package for
ii ttf-opensymbol 1.1.2-3 The OpenSymbol TrueType font
-- no debconf information
---------------------------------------
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Date: Tue, 28 Sep 2004 02:06:47 -0700
From: Steve Langasek <vorlon@debian.org>
To: 268987-done@bugs.debian.org
Subject: Re: Bug#268987: openoffice.org: setup.bin: relocation error: libcomphelp3gcc3.so: undefined symbol
Message-ID: <20040928090641.GL32175@mauritius.dodds.net>
References: <20040927060611.GB2567@mauritius.dodds.net> <41580289.9030305@swtch.com.au> <[🔎] 20040927231751.GE28117@mauritius.dodds.net> <[🔎] 4158EC46.2000503@swtch.com.au> <[🔎] 20040928081053.GJ32175@mauritius.dodds.net> <[🔎] 415926E3.7000307@swtch.com.au>
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Closing, as this was a local configuration error, not a bug in OOo.
Cheers,
--=20
Steve Langasek
postmodern programmer
On Tue, Sep 28, 2004 at 06:24:59PM +0930, David Nebauer wrote:
> Steve Langasek wrote:
>=20
> >Please forward the output of the following commands to the BTS
> >(requires installing binutils and debsums, if you don't already have
> >them installed):
> >
> >debsums libstlport4.6
> >nm -D /usr/lib/libstlport_gcc.so.4.6 | grep=20
> >_ZN4_STL12__node_allocILb1ELi0EE11_M_allocateEj
> >ldd /usr/lib/openoffice/program/libcomphelp3gcc3.so=20
> >
> Here's the output:
> .........................................................................=
=2E..........................
> $ debsums libstlport4.6
> usr/share/doc/libstlport4.6/README =
=20
> OK
> usr/share/doc/libstlport4.6/copyright =
=20
> OK
> usr/share/doc/libstlport4.6/changelog.Debian.gz =
=20
> OK
> usr/lib/libstlport_gcc.so.4.6 =
=20
> OK
>=20
> $ nm -D /usr/lib/libstlport_gcc.so.4.6 | grep=20
> _ZN4_STL12__node_allocILb1ELi0EE11_M_ allocateEj
> 00044fe0 W _ZN4_STL12__node_allocILb1ELi0EE11_M_allocateEj
>=20
> $ ldd /usr/lib/openoffice/program/libcomphelp3gcc3.so
> libsal.so.3 =3D> not found
> libcppuhelpergcc3.so.3 =3D> not found
> libcppu.so.3 =3D> not found
> libvos3gcc3.so =3D> not found
> libdl.so.2 =3D> /lib/tls/libdl.so.2 (0x400c9000)
> libpthread.so.0 =3D> /lib/tls/libpthread.so.0 (0x400cc000)
> libm.so.6 =3D> /lib/tls/libm.so.6 (0x400dc000)
> libstlport_gcc.so.4.6 =3D> /usr/local/lib/libstlport_gcc.so.4.6=20
> (0x4134b000)
> libstdc++.so.5 =3D> /usr/lib/libstdc++.so.5 (0x400ff000)
> libc.so.6 =3D> /lib/tls/libc.so.6 (0x401b9000)
> /lib/ld-linux.so.2 =3D> /lib/ld-linux.so.2 (0x80000000)
> libstdc++-libc6.2-2.so.3 =3D> /usr/lib/libstdc++-libc6.2-2.so.3=20
> (0x402f4000)
> libgcc_s.so.1 =3D> /lib/libgcc_s.so.1 (0x4033d000)
> .........................................................................=
=2E..........................
>=20
> I spotted the '/usr/local/lib/libstlport_gcc.so.4.6' library in the=20
> output. I now dimly remember installing that library in January for=20
> some project or other. Upon removing it and running ldconfig to create=
=20
> the proper linkages I now get the output:
> .........................................................................=
=2E..........................
> $ ldd /usr/lib/openoffice/program/libcomphelp3gcc3.so
> libsal.so.3 =3D> not found
> libcppuhelpergcc3.so.3 =3D> not found
> libcppu.so.3 =3D> not found
> libvos3gcc3.so =3D> not found
> libdl.so.2 =3D> /lib/tls/libdl.so.2 (0x400c9000)
> libpthread.so.0 =3D> /lib/tls/libpthread.so.0 (0x400cc000)
> libm.so.6 =3D> /lib/tls/libm.so.6 (0x400dc000)
> libstlport_gcc.so.4.6 =3D> /usr/lib/libstlport_gcc.so.4.6 (0x400ff=
000)
> libstdc++.so.5 =3D> /usr/lib/libstdc++.so.5 (0x401c5000)
> libc.so.6 =3D> /lib/tls/libc.so.6 (0x4027f000)
> /lib/ld-linux.so.2 =3D> /lib/ld-linux.so.2 (0x80000000)
> libgcc_s.so.1 =3D> /lib/libgcc_s.so.1 (0x403ba000)
> .........................................................................=
=2E..........................
>=20
> What's more, OOo now works!
>=20
> Thanks very much to you and Tom for your debugging help. I never would=
=20
> have figured it out without assistance.
>=20
> Please mark the bug as closed.
>=20
> Regards,
> David.
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