Bug#268987: openoffice.org: setup.bin: relocation error: libcomphelp3gcc3.so: undefined symbol
Package: openoffice.org
Version: 1.1.2-3
Severity: grave
Justification: renders package unusable
When I try to execute oowriter I get the following output:
.................................................................
$ oowriter
OpenOffice.org for Debian - see
/usr/share/doc/openoffice.org/README.Debian.gz
running openoffice.org setup...
/usr/lib/openoffice/program/setup.bin: relocation error:
/usr/lib/openoffice/program/libcomphelp3gcc3.so: undefined symbol:
_ZN4_STL12__node_allocILb1ELi0EE11_M_allocateEj
setup failed (code 0).. abort
---- Please read /usr/share/doc/openoffice.org/README.Debian.gz for
known problems -----
$
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This is a recent install. I initially had a problem with openoffice.org
segfaulting on startup (see bug #268587). It now appears that setup.bin is running at startup (? run by oooqs):
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$ ps aux | grep openoffice
david 24292 0.0 0.1 4048 1320 ? S 14:16 0:00 /bin/sh
/usr/bin/openoffice -plugin -quickstart
david 24310 0.0 0.8 35520 6640 ? R 14:16 0:00
/usr/lib/openoffice/program/setup.bin -nogui
-R:/etc/openoffice/autoresponse.conf
$ ps aux | grep oooq
david 870 0.2 2.1 29056 16104 ? S 13:19 0:08 oooqs
$
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Here are the results of the troublshooting appraoches suggested in README.Debian.
1. Checking language settings:
I tried "LANG=<language> oowriter" where <language> =
"en|EN|en_EN|en_US|en_GB|en_GB.utf8|utf8|UTF8" all to no effect.
2. Checking for fonts.
The command cd "/usr/lib/openoffice/program; LD_LIBRARY_PATH=. strace ./setup.bin 2>&1 | grep -i "open(.*ttf" | tail" produced no output. This is because the "libcomphelp3gcc3.so relocation error" occurs and aborts the program. If it will help I can post the full output of "cd /usr/lib/openoffice/program; LD_LIBRARY_PATH=. strace ./setup.bin".
3. NFS mounted file systems.
N/A.
4. Produce a core dump.
The command "ulimit -c 10000; LD_LIBRARY_PATH=/usr/lib/openoffice/program/usr/lib/openoffice/program/setup.bin -R:/etc/openoffice/autoresponse.conf" does not produce a core dump. Rather, the following console feedback appears:
.................................................................
/usr/lib/openoffice/program/setup.bin: relocation error:
/usr/lib/openoffice/program/libcomphelp3gcc3.so: undefined symbol: _ZN4_STL12__node_allocILb1ELi0EE11_M_allocateEj
.................................................................
Let me know if there is any further information I can supply to assist
troubleshooting.
-- System Information:
Debian Release: 3.1
APT prefers testing
APT policy: (101, 'testing')
Architecture: i386 (i686)
Kernel: Linux 2.6.6
Locale: LANG=en_GB.UTF-8, LC_CTYPE=en_GB.UTF-8
Versions of packages openoffice.org depends on:
ii dictionaries-common [openoffi 0.22.30.1 Common utilities for spelling dict
ii openoffice.org-bin 1.1.2-3 OpenOffice.org office suite binary
ii openoffice.org-debian-files 1.1.2-3+1 Debian specific parts of OpenOffic
ii openoffice.org-l10n-en [openo 1.1.2-3 English (US) language package for
ii ttf-opensymbol 1.1.2-3 The OpenSymbol TrueType font
-- no debconf information
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