Re: Openoffice still crashing on startup
Hi,
On Mon, 2004-08-23 at 15:58, Alvaro Hernandez Tortosa wrote:
> I am still getting crashes on Openoffice's startup, (in what appears to
> me) very similar to those already mentioned in this list [1]. I run sid,
> up-to-date (i.e., 1.1.2-3).
>
> Since it is clearly non-reproducible, I don't want to file yet
> another bug, to be dismissed soon, but instead to try to find how to fix it.
There doesn't seem to be a bug report about this particular stack dump ,
so it would not be a bad idea to report it, to make sure it does not get
lost.
Rene & I tend to leave reports open if we are not sure about the origins
of the bug. Sorry if something came across as a dismissal. We are not
doing very well at keeping up with the bug reports at the moment - or
even keep on top of mails to this list - because neither of us have a
lot of time to work on OOo at the moment. I appreciate your offer to
help and I hope you can find the cause.
> I have two computers running more or less the same configuration. One
> fails, the other one runs fine. The only difference may be that the former was
> woody in the past, upgraded to sid, while the latter got updated from sarge (D-I
> beta 4 or something like that).
Hmm, if you can't even reproduce it on another system, there is not much
chance of me being able to reproduce it either, so we'll have to work
with the stack dump.
> .sversionrc was pointing to the wrong location. But moving the
> .sversionrc and .openoffice directories for the system to create new ones didn't
> helped.
OK
> May it be related to a problem with ttfs as has been reported by some
> other bugs in some other distros? (like [2]). However, installing exactly the
> same font packages in the working system didn't stopped it from working, while
> the one failing continued to fail.
I don't think so - the font related bugs are mostly fixed now and the
stack trace is completely different.
> More surprisingly, openoffice refuses to start an undetermined number of
> times, after which it starts without any failure at all. I have suffered from 2
> failures to boot up to 8-10 failures. If OO is closed and restarted, it may work
> at the first try. If the computer is rebooted, the cycle starts again.
Ouch, this sounds like it is going to be hard to track down. Maybe some
sort of race condition.
> Please, let me know how may I help providing information to solve this
> issue. I attach the error logged when invoked from command line. I could also
> provide both the "original" and newly created .sversionrc and .openoffice
> directories or any other information you request.
Can you try installing a 'vanilla' OOo 1.1.2 from the upstream .tar.gz
install? If you can reproduce the bug using that version, you could use
the crash reporting tool to send a report that the developers can use.
They know the code far better than I, so this is the best way to solve
it, provided that the problem is reproducible on a non-.deb version.
Otherwise, please file a bug report, severity important.
Thanks,
Chris
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