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Bug#173481: openoffice.org: can't open any text files



Thanks for looking into this. 

I've now figured out how to fix it, but not why it was happening.

Previously I had my locale set to "C" and no locales generated, by
reconfiguring locales (dpkg-reconfigure locales) and generating en_us
and selecting that as my default locale, the problem goes away.

Now I can no longer reproduce the bug, even if I switch the locale back
from en_us to C and uncheck en_us to be generated by locale. But I'm
certain that this caused the bug to disappear.

I've answered your questions below.

On Mon, Jan 13, 2003 at 03:05:03PM +0100, Chris Halls wrote:
> On Mon, Jan 13, 2003 at 07:51:22AM -0500, Adam Kessel wrote:
> > I get this error (text error filter) with all text files. I am thus
> > unable to open any text files in OpenOffice.
> We are unable to reproduce this bug at all, so we need detailed information
> to help us reproduce the error.  Please will you tell us the following
> information:
> 1. What exactly is the error?  Word for word.  What did you do to reproduce
> it?  There are several ways to open a document; does the error occur
> whichever way you open the document?
>  - Click on an openoffice icon in the menu, File -> Open
>  - On the command line, type 'openoffice <filename>'

Error occurs both from the command line and from the menu. The same error
appears in both places:

Error loading document file:///home/adam/file.txt: 
Read-Error.
Error loading converter.

> 2. When you open the document from the command line, what messages do you see?

~>openoffice file.txt 
Gnome session manager detected - session management disabled
I18N: Operating system doesn't support locale ""

(FWIW, my locale was set to "C").

> 3. If you create a new user and start openoffice as that user, do you still
> get the problem?

Yes, same error with new user.

> 4. If you reinstall the openoffice.org and openoffice.org-bin packages, do
> you still get the error.  Are there any error messages at installation time?

Since I "fixed" the problem as above, I can't test this.

> 5. Do you have another machine available?  If so, is the error reproduceable
> there?

Not reproducible on other machines (presumably because their locale is
set).

> 6. Any other information about your system that may be unique to you and
> prevent us from reproducing it here?

...

--Adam

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