ITIL is the UK certification based on methodology/concept to manage the IT department (operations) in a better way with the help of predefined procedures and processes. This course provides a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision.
The training prepares delegates for the ITIL Foundation Certificate Exam. The course is based on ITIL best practice service lifecycle approach.
Management starts with ITIL…
Objective of this course is to enable delegates to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organizations. To provide proven practical guidance on how to successfully introduce an integrated IT Service Management framework based on the ITIL best practice service lifecycle approach.
To gain ITIL Foundation V3 UK based Certificate.