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Re: Kmail won't work with satellite provider....

On Sun, Aug 05, 2007 at 06:37:14PM +1000, Charlie wrote:
>>> If I attempt to send an email to myself, the test of the satellite
>>> provider [smtp], or anyone else using Kmail 1.9.5 [using KDE 3.5.7],
>>> with the new email address after setting the accounts up, I get an error
>>> message:-
>>> Sending failed:
>>> Message sending failed since the following recipients were rejected by
>>> the server:
>>> madesecure@clearmail.com.au (The server responded: "relaying mail to
>>> clearmail.com.au is not allowed")

This is your own ISP, and you are sending mail to them rather than to
another ISP - have I read that right ?  There are two things to check:
have you got the right server, and can you authenticate to it OK.

They don't seem to have a proper setup page, and there are slightly
conflicting setups in the examples they give.  Their FAQ at
http://www.clearnetworks.com.au/faq.html says:
    '... using mail.clearmail.com.au as both your SMTP and POP3 servers,
    and you have selected "Authenticated SMTP"'

OK it's talking about access from outside, but it does say the settings
would be the same.

However the page on how to setup Outlook Depress at
http://www.clearnetworks.com.au/support/wireless_email_oe_setup.pdf says
that you need to use an outgoing server specific to your town.

I hope that mail.clearmail.com.au will function but you may need to
check that detail with them.

As for authentication, it's quite simple to set up.  In
Kmail/Configure/Accounts/Sending, just tick the box "server requires
authentication" and put the username and password they've given you.
Then go to the "Security" tab and press "check what the server supports".
I would expect it to automatically select TLS and one of the other

OK through all that, and then give it a whirl, and let us know.
Unfortunately kmail isn't too hot at diagnostics but sometimes you can
catch an error message if you watch the progress dialogue after pressing
the blue up-arrow on the bottom right of the main window.

http://www.leverton.org/blosxom (now updated!)       ... So express yourself

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