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Re: Bug triage questions



On Tue, 2006-10-10 at 20:42 +0200, Josselin Mouette wrote: 
> > * Is it okay to close a bug I can't reproduce, where there have been new
> > releases of the package and the submitter have failed to respond to any
> > queries? If so, how long should I wait?
> > For example: 294503, last attempt to contact submitter was more than a
> > year ago. 351676, no reply after about three months.
> 
> I generally consider > 1 month without a reply to be enough. Depending
> on the bug (e.g. if it needs complex action on the user's side), I can
> wait for 3-4 months.

Great, I will keep this in mind!

> > * What do I do about bugs open against packages in woody?
> > For example: 306321 and 280680, are upgrades from woody supported any
> > longer?   
> 
> As upgrades from woody need to go through sarge, they won't be fixed.
> 
> Bug #280680 looks like a user error anyway (locally installed freetype
> library).

Okay, I so both #306321 and #280680 can be closed?

-- 
Cheers,
Sven Arvidsson
http://www.whiz.se
PGP Key ID 760BDD22

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