Re: Use of BTS for end-users
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On Wed, 1 Feb 2006 12:43:33 +0100
stappers@stappers.nl (Geert Stappers) wrote:
> Skolelinux was and is build outside some http://forum-alike-something.
> IMHO It doesn't make sense to create a island for "newbies"
So for use by Skolelinux *users* you favor the current Bugzilla, Debian
BTS or some new more user-friendly invention?
> We all were newbies, some had better tutors.
There are newbee users, and there are newbee techies.
The difference is newbee techies will want to learn a BTS because they
expect to use it over and over againg. newbee users, on the other hand,
will only want to become superusers, and expect their single obstacle
stumbled upon to go away by passing it on to others.
Most school teachers running a Skolelinux network probably want only to
become superusers, so have no interest in learning to use a BTS.
- Jonas
- --
* Jonas Smedegaard - idealist og Internet-arkitekt
* Tlf.: +45 40843136 Website: http://dr.jones.dk/
- Enden er nær: http://www.shibumi.org/eoti.htm
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