Re: English skolelinux users mailing list etc
torsdag 2. september 2004, 12:02, skrev Konstantinos Margaritis:
> It's only a matter of demand [of a user-en-list], but i guess it's
> best to plan ahead.
In Norway it took about 18-20 moths before the list
"bruker(at)skolelinux.no" got into regular use by system admins at schools.
It took a while before they got hang of it as they often are regular
teachers with no prior knowledge about mailing-lists. The developers lurked
around on the list, and answered every question as polite as possible.
In Norway it's also important to have a Norwegian speaking list, as they
also have done in Germany with a German speaking list. This makes it easy
to handle questions because the answer is in their mother tongue. It's the
same in english :-)
[de] http://skolelinux.de/pipermail/user/
[no] https://init.linpro.no/pipermail/skolelinux.no/bruker/
After a while it got known to be a fast an reliable source of information.
Just to test the responsiveness one person sent a question to the user-list
late at New Year's Eve, and got an answer 50 minutes later. Try to do the
same with your local ICT-department :-). This kind of rumor has really been
a help to the use of the mailing-list for help.
The user-list are in daily use and the list is fairly productive. There are
really a bless to see the teachers helping each other, in ways thats not so
easy for developers because our knowledge, or maybe lack of knowledge to
the day-to-day activities at a school.
- Knut Yrvin
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