Re: How Debian should handle users requests?
Abou Al Montacir writes ("Re: How Debian should handle users requests?"):
> On Fri, 2014-07-25 at 13:24 +0100, Ian Jackson wrote:
> > On the contrary, we should definitely close bugs which are very
> > unlikely to produce any actionable information.
...
> There are two kinds of those bugs: those we won't fix and those we don't
> have the time or the courage to fix. The last one shall stay until maybe
> someone can fix them.
No. There are also those which won't be fixed because we are never
going to get enough useful information, no matter how hard we try.
This is generally the case with user support requests missend as bugs
against `general'.
Ian.
Reply to: