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Re: systemd-fsck?



On Sat, 10 May 2014 16:27:00 +0200, Bas Wijnen <wijnen@debian.org>
wrote:
>This is the part you should _NEVER_ do.  It is YOUR responsibitiliy, as a
>maintainer (you are the maintainer, right?), to make sure that a bug that is
>reported in the wrong place gets sent to the right place.  It is GOOD that a
>user reports it (it is a real bug), and it isn't a problem if technically it
>isn't in your package; you just fix that.
>
>These sort of responses are giving you a bad name.  If you'd leave that
>statement out, the mail would be helpful.  With it, the user will feel that you
>tell them to "go away" (which was complained about in this very thread).

+1

Don't discourage people from reporting bugs, even if they do so at the
wrong place.

>Instead of complaining that the user reported the bug to the wrong package,
>please thank them for reporting it.  They're spending their time to make Debian
>better.  They are not trying to defame you.

+1

And, even they are not trying to defame you if they open the bug with
inflated severity and a noticable heat put in their words. They have
probably just recovered from a critical system breakage caused by your
package getting installed.

Greetings
Marc
-- 
-------------------------------------- !! No courtesy copies, please !! -----
Marc Haber         |   " Questions are the         | Mailadresse im Header
Mannheim, Germany  |     Beginning of Wisdom "     | http://www.zugschlus.de/
Nordisch by Nature | Lt. Worf, TNG "Rightful Heir" | Fon: *49 621 72739834


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