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Why does Ubuntu have all the ideas?



To Whom It May Concern,

    I am concerned Debian isn't trying to meet people's needs enough.    You seem to have so many more people working for you, and you both use the same format for things, so it doesn't make sense to me why you can't keep up with Ubuntu.    
    
A.  Ubuntu seems like it can get hardware support immeadiatly, but that support never seems to quickly get to Debian.   I have been using Ubuntu since Debian doesn't wok on my laptop.  Suspend doesn't work and my wireless pro  3945ABG doesn't work.  With Ubuntu everything works fine.

B.  Ubuntu members not only support mailing lists and IRC but suport user forums which are so much more user friendly and don't fill up your mailbox.

C.  You seem to worry only about packaging.  You push people to package.  But you don't focus on making your OS better.  Ubuntu has made so many nice features for their OS that you don't seem to do.  I really don't know why.   I think you need to emphsise less packaging and more focus on making your current OS better for people.  Why does Ubuntu have to have all the great ideas for their users?  One example:  They have a pop up telling you updates are ready.  Now maybe you now have this feature, I don't know, but I see great ideas like this every six months with Ubuntu, and I see nothing from debian.  Except apt, but man, one nice thing a decade is pretty slow.

D.  Going back to C., doesn't is concern you you have so many programmers but so few good new Ideas for your OS compared to Ubuntu that will help your users?  How do they have 10 times the good ideas you seem to.  And furthermore, when a good idea is presented to them they say, "good idea, we should impliment that" not "there's plenty of documantation, do it yourself".  

E.  Going back to the last statement, I could write an entire email on how people think you guys are so unapproachable and so down right mean to users who make these suggestions.   Users' concerns mean nothing to you.  ***If they did you would be spending as much time as Ubuntu coming up with great ideas to revoultionize your OS to better meet people's needs***  Why are you so mean?  I know you will either ignore this letter or rip my head off, but somebody needs to tell you.  

E.  Mr. Hess has a nice supermarket argument but can't see that Debian needs to steal a few things from Ubuntu, ie it goes both ways.  

There seems to be so many issues.  It seems you guys just don't care about your users.  You don't go out of your way to make your users have a better experience.  I honestly think you only care about yourselves.  I doesn't seem you try to hard to care about your users.  What is the difference?  Why are you guys so anti being there for your users.

The reason why Ubuntu is more popular than you is they honestly focus their attention on making their users happy.  They  actually seem to care about people's needs.  As was recently said, pretty and nice are features too.  I don't understand what the deal is.  Any, good programmers have good ideas they impliment, more then just the ability to hack to debug.  Is debian good for anything besides Debuuging, Debugging, Debugging.  Never and new great features or ideas.


I hope you guys will put some thought into this, but by the reputation you have I am guessing you will say, "If a user wants something done do it yourself,  there's plenty of documentation.  We don't need to change, we are the best programmers there are.  We are too good to take notes from Ubuntu" Unfortunatly I think you just aren't smart enough to read the writing on the wall that there is a reason Ubuntu has been for a while now such a more popular distro then us.
              
 Katrina Jackson
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