Contact Centre - Partnership enquiry
I am Alex accounts manager of Skymkglobal. We just opened a new office and
currently looking for reliable partners that would benefit of our services.
We successfully run an customer service and reactivation project for a
company like yours. We are located in Europe, Romania and we have 5 years
experience in the contact centre industry. We provide services like:
Did you know that :
75% of all e-shopping carts are abandoned before the purchase is actually
complete. Nine out of 10 shoppers who abandoned their carts did so because
of a lack of customer service. (Web Merchant, Fall 2003, Cybershopper
72% of respondents said that customer service is critical in shopping
satisfaction. Less then one percent of all ecommerce Websites offer live
customer assistance. (eMarketer, June 2002)?
We can help you turn your prospects into customers, and then your customers
into advocates. We focus on building a relationship that lasts by using a
personalized approach that provides the value addition necessary to
maintain and grow your client base.
If you are interested in knowing more details please reply and I shall send
this over, are you reachable by telephone to discuss this further?
Awaiting your reply,