Re: Frank Carmickle and Marco Paganini must die
On Thu, 23 Sep 2004 09:20:47 -0700, Adam McKenna <adam@flounder.net> said:
> On Thu, Sep 23, 2004 at 03:03:06AM -0500, Manoj Srivastava wrote:
>> Bullshit. It is not part of my duties to wipe the butt of people
>> too incompetent to figure out a way of getting email. I'll make a
>> reasonable effort (send them mail), and then move on to actually
>> working on helping Debian, rather than helping an piss-poor email
>> system.
> OK, so tell me what scenario you prefer.
> Scenario 1:
> - User e-mails you about something relating to your official duties.
> - You reply to the user from your dialup IP, and your message gets
> bounced by his ISP
The user has subscribed to a mail system that deletes legitimate
email, and does not care for false positives. The user is getting
substandard sevce, and ought to migrate to a less incompetent service.
Nevertheless, the user has made himself hard to communicate
with; and you want the rest of us to jump through hoops to make up
for his error in judgement. Seems like a waste of time to me.
> - Upon receipt of the bounce message, you take *20 seconds* to login
> to a webmail site, cut and paste your e-mail, and include
> something at the end like "by the way, I tried to send this mail
> from my other account but it was blocked. You should consider
> using an ISP with a better filtering policy"
Assuming I have a webmail site setup, and that I have
integrated it into my mail setup, since people may reply there,
assuming my selected provider is itself not under some filtering
scheme (I know people [read: idiots] who filter out aol, hotmail, and
yahoo out of hand).
> - User says "thanks, I'll look into that" and leaves with a good
> impression.
> Scenario 2:
> - User e-mails you about something relating to your official duties.
> - You reply to the user from your dialup IP, and your message gets
> bounced by his ISP
Bounced meail gets relegated to a spool I rarely look at.
.
> - You think "fuck this braindead user", delete the message, and
> forget about it.
> - User waits a week and sends another message. You ignore it
> because in your mind, you already answered him and he ignored
> you
Actually, no: I resend the message.
.
> - User waits another week and then complains to debian-devel about
> being ignored. You of course then have to respond to him,
> bringing up your dynamic IP situation. We then get to have a
> repeat of this thread for the Xth time.
I guess one should whip up a semi-automated LART for such
people. This thread should provide adequate material.
manoj
--
Cynic, n.: Experienced.
Manoj Srivastava <srivasta@debian.org> <http://www.debian.org/%7Esrivasta/>
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