Re: Bug#242419: general: need for a webbased BTS
On Tuesday 06 April 2004 23:39, Joel Baker wrote:
> [ Replying to debian-devel rather than the bug itself, since this is
> not ] [ really relevant to resolving the bug.
> On Tue, Apr 06, 2004 at 10:53:26PM +0200, Andreas Tille wrote:
> > On Tue, 6 Apr 2004, Gergely Nagy wrote:
> > > Besides, if someone finds reportbug too complicated (in its
> > > default mode; if you switch to advanced mode, it can be
> > > complicated, yes), he shouldn't report bugs at all. Last I used
> > > reportbug, it guided me through the bugreporting process, with
> > > lots of hints and whatnot. Can't be easier than that, I'd say.
> > ACK.
> > The *only* problem of reportbug is that users do not really know
> > about it. About 50% of people droping in at Debian boothes do
> > not have the slightest idea how to repot bugs - even people who
> > are long standing Debian users. So I would suggest to reassign
> > this bug to debian-www that this tool should be documented better
> > on the web pages. Or may be even debian-installer should mention
> > reportbug to introduce users to this evident tool.
> Debian Hint #1: You can report a bug in a package with the
> 'reportbug' command, which is available in the reportbug package.
> (from the fortunes-debian-hints package)
To state the existence of that package was actually a good hint, thanks!