On Dienstag, 14. August 2012, Daniel Pocock wrote: > But on the issue of whether we have no policy: I just think that is a > bad idea. It is better to tell people the worst case scenario before > they pay any money, then if something goes wrong, they will not feel angry. we don't have a cancelation policy so logically they should not expect anything. I'd be fine to spell this out, but I don't see much point.