FOLLOWING UP ON SPEECH OUTPUT CRASH
Greetings! The correspondence below concerns my crashes when trying to use
the Debian site's link to the development tools of the package. More
precisely, it concerns the loss of the speech output from my screen reader,
JAWS, which I use because of my blindness. (When that's gone, I can't tell
what else may go wrong.) I hope that Jim Ellsworth's suggestion below will
be fruitful, and will be grateful for whatever you can do to help with this.
Al Sten-Clanton
-----Original Message-----
From: Freedom Scientific Software Support [mailto:Support@hj.com]
Sent: Friday, January 03, 2003 1:49 PM
To: ALBERT_E_STEN-CLANTON@fleet.com
Subject: FW: Inquiry 1-75335 Problem GETTING ACC ESS TO PACKAGE
DEVELOPMEN T TOOL LIST
Hello Al,
Thank you very much for contacting Freedom Scientific Support. Perhaps you
can contact the site owner and have them contact us by writing to
scripts@freedomscientific.com. Maybe if we work together we can get to the
bottom of this. It is definitely something on the site since at one time it
worked and now it doesn't. Nothing has changed within JAWS.
Regards,
Jim Ellsworth
Senior Lead Technical Support Specialist
Freedom Scientific Blind/Low Vision Group
-- Henter-Joyce, Blazie, and Arkenstone
Phone support: 727 803 8600, option #2
E-mail Support: support@freedomscientific.com
Visit our website at: http://www.freedomscientific.com
-----Original Message-----
From: STEN-CLANTON, ALBERT E [mailto:ALBERT_E_STEN-CLANTON@fleet.com]
Sent: Thursday, January 02, 2003 4:38 PM
To: 'Freedom Scientific Software Support'
Cc: 'jan@hwfaq.be'
Subject: RE: Inquiry 1-75335 Problem GETTING ACC ESS TO PACKAGE
DEVELOPMEN T TOOL LIST
Jim, thanks for getting back to me.
My first contact was with the site, as you'll see from the message I'll
append. I thought that you'd received the copy of it I'd sent to
Freedom
Scientific, minus my reply to it. It suggested that I contact Freedom
Scientific, which now suggests that I contact the Web site. I hope
somebody
can break this circle. I don't know whether the appended message
indicates
a track worth following, but I hope there's at least one other
possibility
if this track is wrong.
Thank you for anything else you may be able to propose.
Al
-----Original Message-----
From: Freedom Scientific Software Support [mailto:Support@hj.com]
Sent: Thursday, January 02, 2003 3:57 PM
To: ALBERT_E_STEN-CLANTON@fleet.com
Subject: Inquiry 1-75335 Problem GETTING ACC ESS TO PACKAGE DEVELOPMENT
TOOL LIST
Hello Al,
Thank you very much for contacting Freedom Scientific Support. Since
JAWS
had been working on the web site you mentioned up until a short time ago
something must have changed on the page. You may want to contact the
web
site developer to see if it can be resolved as we doubt there is much we
can
do from here as far as JAWS is concerned.
Regards,
Jim Ellsworth
Senior Lead Technical Support Specialist
Freedom Scientific Blind/Low Vision Group
-- Henter-Joyce, Blazie, and Arkenstone
Phone support: 727 803 8600, option #2
E-mail Support: support@freedomscientific.com
Visit our website at: http://www.freedomscientific.com
-----Original Message-----
From: STEN-CLANTON, ALBERT E
Sent: Monday, December 16, 2002 1:04 PM
To: 'Jan V'
Subject: RE: PROBLEM GETTING ACCESS TO PACKAGE DEVELOPMENT TOOL LIST
Thanks! I sure didn't expect to hear back from somebody who actually
uses
JAWS! I'll forward your message to the tech support folks.
Al
-----Original Message-----
From: Jan V [mailto:jan@hwfaq.be]
Sent: Monday, December 16, 2002 12:46 PM
To: STEN-CLANTON, ALBERT E; debian-www@lists.debian.org
Subject: Re: PROBLEM GETTING ACCESS TO PACKAGE DEVELOPMENT TOOL LIST
----- Original Message -----
From: "STEN-CLANTON, ALBERT E" <ALBERT_E_STEN-CLANTON@fleet.com>
To: <debian-www@lists.debian.org>
Sent: Monday, December 16, 2002 4:58 PM
Subject: PROBLEM GETTING ACCESS TO PACKAGE DEVELOPMENT TOOL LIST
> Greetings!
> I'm a blind person. I presently use Windows 2000, with JAWS (produced
by
a
> company called Freedom Scientific), as my "screen reader" to give me
in
> speech output what's on the screen. My love of Windows and the
variable
> access to the programs that run under it is such that I intend to get
a
> Linux box. My present notion is to use Debian.
Excellent choice.
>
> I have had no trouble checking out your site until late last week.
From
> WWW.DEBIAN.ORG, I followed the Packages link, then the link for
viewing
> stable packages. When I tried then to follow the link for the
development
> tools that come in what I presume to be the latest package, my speech
died.
> This happened four times, and I think only once was I able to avoid a
cold
> reboot. (The speech didn't just die there, but wiped out wholesale.)
>
[snip problems accessing http://packages.debian.org/stable/devel/ with
Jaws]
This page is 100% valid HTML 4.0 Transitional so I believe the problem
with
this page is its size, it's over 150 kilobytes.
On my pc Jaws isn't responsive either when opening that URL, but after I
tried editing the page locally to make it (a lot) smaller, Jaws ran just
fine. So my guess is that Jaws can't handle pages of this magnitude.
Maybe you could contact the technical support for Jaws and inform them
on
this bug.
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