You have a Visor, not a Palm

[drf5n <drf5n@maplepark.com>]

Try changing your first rule to:


# Rule needed to create the "pilot" device
BUS=="usb", SYSFS{product}=="Palm Handheld*|Visor", KERNEL=="ttyUSB[013579]", SYMLINK+="pilot", MODE=="0666", GROUP=="users"



Your rule above would work for a device that identifies itself as a 'Palm Handheld', but the Handspring Visor has a different name, and therefore doesn;t kick off the rule. 

The SYSFS{product}==... expression should match on the 'idProduct' string from the relevant stanza of the 'lsusb -v' output.  Push the hotsync button on the visor, and then run 'lsusb -v |less' before it times out to see what actually connects.  Then make sure the udev rule matches the right stuff.