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Re: Documentation and Usability



On Sat, Jan 17, 2004 at 07:01:03PM -0500, Roberto Sanchez wrote:
> John Hasler wrote:
> >Kevin Mark writes:
> >
> >>compare what you get from the windows world. no community. no help. need
> >>to buy $$$ books. pay $$$$ for tech support.
> 
> This is an outright falsehood.  There are just as many, if not more,
> MS Windows oriented user groups/communities as there are for GNU/Linux.
> Granted, tech support is still expensive.
> 
Hi Roberto,
I guess its been so long since I have had any contact with M$ that I
forgot about the people like those at my local pc users groups. Yes, you
are correct. mea culpa. ==:-)
-Kev

> >
> >
> >Whereas here you get community and free help, and can _also_ buy books and
> >tech support.  If what you are getting for free isn't good enough try
> >offering money.
> 
> I think the same is true of the MS Windows world.  The difference
> is that with GNU/Linux, and free software in general, the end user
> and tech support have a much greater sphere of influence because of
> the ability to directly patch and modify the source of a particular
> app.
> 
> -Roberto


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