IBM 60 Deskstar
I have gotten bitten by the IBM 'Deathstar' 60GB.
What are my options as far as the class action suit against IBM is
concerned. I was fat/dumb/ and reasonably happy here in West Texas
and was unaware of the problem until the drive stopped.
While talking with the folks at Hitachi, I realized that something was
'not right'! Requirements for RMA very different from any other
manufacturer. Luckily, I had retained a box from a Maxtor drive that
I will use to return the IBM. Do not know where I would have been
able to get the packing materials that were required.
Perhaps they will realize that I am unhappy when they receive their
drive in a Maxtor box!
Thank you for your prompt reply.