Automation Closed: 431316 - stolen
AVERT Labs - Beaverton
Current Scan Engine Version:4.3.20
Current DAT Version:4330
Thank you for your submission.
Analysis ID: 431316
To find detailed information about viruses and other malware, please review
AVERT's
Virus Information Library:
http://vil.nai.com
In order to get the fastest possible response, you may wish to submit future
virus-samples to:
https://www.webimmune.net
In most cases it can respond almost instantly with a solution. This may also
be the
best option if you are having a problem with gateway scanners stripping your
sample
submission.
If you believe your computer is infected, but are unsure which files should
be
submitted to AVERT for review, please visit:
http://vil.nai.com/vil/submit-sample.asp
For other virus-related information, please review the AVERT homepage at:
http://www.avertlabs.com
Support -
Virus Research accepts file-samples for analysis and possible inclusion into
AV
signature DAT sets. We are also prepared to answer general virus questions.
All
product-related questions and comments can be addressed through technical
support and
customer service, including:
* Product installation and update questions
* Product usage questions
* Specific operating system/version questions
* Assistance with detection and cleaning or removal of viruses or trojans
Use the following link to update your DAT and scan engine to the most
current version:
http://www.networkassociates.com/us/downloads/updates/
Use the following links to reach online technical support for NAI products -
Corporate Customers:
http://www.networkassociates.com/us/support/
Single User/Retail Customers:
http://www.mcafeehelp.com
Note -
Due to the prevalence of network gateway AV products, it is important that
all
submissions be zipped and the zip file password-protected (password -
infected). Some
products will reject an email that contains a virus that is not sent in this
way. In
addition, often we receive a file that appears not to have been infected, to
find
later that the file was infected when it left the sender, and was cleaned
somewhere
along the line.
Regards,
McAfee AVERT
A division of Network Associates, Inc
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