Bug#310445: Extended Mail
Thank you for sending an e-mail to Partridge Software
Support. You will receive a response within 12-24 hours.
If you have encountered a bug in any of our products,
please send the details to firstname.lastname@example.org.
If you need immediate answers, you will find answers to
common problems in this message.
If you need help using a Partridge Software product, try
looking in the README or help files that are included
with the product.
Questions & Answers
Q: I am trying to download your product(s), why won't it
A: You might be having trouble because of Internet
congestion. Try downloading at a later time.
Q: I got this message: "This program has performed an
illegal operation and must be shut down." What should I
A: Copy the text in the box below the message to the
clipboard, by clicking the mouse in the box and pressing
Ctrl+A and then Ctrl+C. Now paste this into an email
message (with Ctrl+V), describing what you where doing with
the program when the problem occurred, and what operating system
you are running. Now send it to email@example.com.
That information will help us in solving your problem.
Q: How do I uninstall a product?
A: All Partridge Software products use the standard Windows
method of uninstalling unless otherwise noted.
In 95,98,ME, and NT 4.0, open the Control Panel and
double-click on Add/Remove Programs, select the product in
the list and click Add/Remove.
In XP and 2000, open the Control Panel and double-click
Add or Remove Programs, select the product in the list and
You can also visit the product's web site for more
Partridge Software Support