Re: How to make Debian more attractive for users, was: Re: The number of popcon.debian.org-submissions is falling
On Tue, Jul 27, 2010 at 06:04:42PM +0200, Raphael Hertzog wrote:
> On Tue, 27 Jul 2010, Wouter Verhelst wrote:
> > On Tue, Jul 27, 2010 at 04:56:03PM +0200, Raphael Hertzog wrote:
> > > With a free form field called "System specific information, please paste
> > > here the output of “reportbug --template <package>”".
> > >
> > > That could even be reasonable.
> > Except many people won't bother doing that.
> The CGI could verify that the field is not empty and that it contains
> the usual reportbug markers (like "-- System Information:").
> > I don't think there's anything inherently wrong with a webinterface, but
> > perhaps make it easier to find that webinterface if people use
> > reportbug. That is, have a desktop icon "file a bug" that causes
> > reportbug to gather the necessary information from the local system,
> > submit an HTTP request with template information over SOAP or some such,
> > receive an HTTP URL from the server, and then fire off sensible-browser
> > with said URL to allow the user to fill in whatever needs to be filled
> > in.
> That's another interesting alternative. But it requires status storage on
> the server between the SOAP request and the HTTP request coming from the
> user's browser.
Yes, of course, but that's not the biggest problem -- there are many
ways of doing that in a sane manner.
The biometric identification system at the gates of the CIA headquarters
works because there's a guard with a large gun making sure no one is
trying to fool the system.