Re: teaching users how to submit good bug reports
On Sun, Jul 25, 2010 at 10:53, Neil Williams <firstname.lastname@example.org> wrote:
> On Sun, 25 Jul 2010 01:30:06 +0100
> Ben Hutchings <email@example.com> wrote:
>> reportbug does have a GUI (Gtk-based) and a desktop file, but the GUI
>> requires python-gtk2 and python-vte which the reportbug package only
>> suggests. Maybe the GUI code and desktop file should be moved to a new
>> package, reportbug-gtk, which depends on them. Either way, this GUI
>> does support bug scripts and is therefore a better candidate for the
>> desktop task.
> Sadly, reportbug GTK frontend appears not to work with
> reportbug.debian.org. I've just tried it on a machine that has not had
> reportbug installed before (because it has no MTA) and the GTK frontend
> refuses to send using reportbug.debian.org when configured as novice.
> SMTP send failure: (550, 'No valid sender found in the From:, Sender:
> and Reply-to: headers'). Do you want to retry (or else save the report
> and exit)??
it seems highly unlikely, given the GTK+ UI it's just a graphical
layer over the same methods used by the cli reportbug (so either it's
broken even the cli or there's something else).
> Sending to reportbug.debian.org via the command line interface works.
> Bug report for reportbug gtk-ui on it's way via the command line
Anyhow, (all) please stop using this thread for reporting semi-bugs,
suggestions for reportbug or so: use the bts reporting bugs against
reportbug (with proper severity), as some already did. So Neil, please
report that as a bug, if you feel like it.
don't expect me to read and follow-up on any email on this thread if
you don't cc me explicitly requesting comments.
Sandro Tosi (aka morph, morpheus, matrixhasu)
My website: http://matrixhasu.altervista.org/
Me at Debian: http://wiki.debian.org/SandroTosi