* Petter Reinholdtsen: > [Florian Weimer] >> Developers must be careful to Cc: the submitters, otherwise they >> probably never receive the message. > > What about the #-email@example.com address? It's an alias for the email address of the submitter. AFAICS, messages to this address do not end up in the BTS. But my point is that you actually have to put this address in the Cc: field if you send mail to the firstname.lastname@example.org address.