* Jamin W. Collins (jcollins@asgardsrealm.net) wrote: > On Tue, Feb 17, 2004 at 02:48:38PM +1000, Anthony Towns wrote: > > Even if nothing's happening? Whatever for? > > Yes, even if nothing's happening. It really doesn't take that long to > put in an entry that says "Still waiting on X...", at least then it's > clear what the status is and that the application hasn't been forgotten, > misplaced, etc... As an AM, and someone who does try to log everything into the NM database, this actually does take a while to do for all of my applicants. I find it useful for myself because my memory sucks as to what's going on with a given applicant. I don't believe any of my applicants have found it useful, or really anyone else other than the front desk (if even he does, not sure). > > You also seem to be confusing the requirement that the applicant be > > told what's going on and the website be updated so everyone knows > > what's going on. > > IMO, they should be one and the same. The process should be > transparent. And in some of the cases I know about personally, neither > the applicant or the web site were updated. This is wrong. Alot happens between the applicant and the AM that isn't logged on the website, even for me. Requiring everything to go through the website for the benefit of those who are not involved is an illconceived waste of time. I do my log entries for myself and if I could remember where all of my applicants were at a given time I would spend my time on other things. > Do you assume that a BTS report with no response logged from the > maintainer is being worked on? If I've received a mail directly from him on it then certainly. Or on IRC, or in the topic, or on some other bug report, or if it's been less than 24 hours, etc, etc. > How exactly was I "rejecting offers of help" in that post? I was asked > a question and responded with my view on the matter. From my experience > in the NM process, the only delay was DAM approval, not AM processing. > My AM processing took all of about a week, the AM was more than responsive. For me, at least, that'd be close to a miracle to get an application done in a week. I'd think it'd be the case with most people. There certainly is delay in the AM processing, it's just more obvious what that delay is. When you consider all that the DAM does the time it takes is generally rather reasonable. Stephen
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