Re: Rant about stupid bug reporters who can't be bothered to check for identical bugs before reporting their "new" one (Re: Bug#55602: gnu-standards: version 2.13-17 still has package overlap)
On Wed, Jan 19, 2000 at 11:15:12AM -0500, Ben Pfaff wrote:
> Hamish Moffatt <firstname.lastname@example.org> writes:
> > > <RANT>
> > > *Always* check for duplicate bugs before submitting a new bug
> > The bug web pages are not absolutely up to date with the actual
> > database. Your submitters may well have viewed the bug system on
> > the web and not seen the report.
> Yes, that is true for the first two or three reports. Not for
> 10-day-old reports.
Not everyone has a good web connection. Do you prefer no bug report at all
because someone has not the money or time to dial in, start a browser and
check the web page before submitting a report?
I think bug reports should never be discouraged for any reason. It is so
trivial to merge or close superflouus reports that it simply doesn't make
(of course checking the BTS first should be encouraged, too).
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