Re: untrustworthy vendor
sorry for the late reply, I almost failed to notice your mail to
You are already the second person complaining about this vendor, so for the
moment, I have removed them from our vendor list. The other complaint was
almost a year ago:
To the people at Atua Tech: What is your response to the problems that Hugo
has with you?
On Wed, Jan 28, 2009 at 02:30:49AM -0800, Hugo Martins Bezerra wrote:
> My name is Hugo and I'm from Brazil. I'm writing in order to inform
> you about a vendor from Brazil, Atua Tech Desenvolvimento, that I
> paid to send me DVDs and a book of Debian, but unfortunately they
> haven't already sent them to me at all. I paid the amount of R$80,00
> (something like USD$35,00) on 14th January. They don't have a phone
> number to call them, and every time that I send an e-mail to them on
> "Fale Conosco" (Talk with us), I have no answer.
> They sent an e-mail to me just to assure me that they received the money.
> I hope you could help me because I don't know what to do. I just trusted
> on the Debian Linux partners as I trust on Debian Linux.
> Yours sincerely,
Unfortunately, there is not much we can do to help you, apart from removing
vendors that cause trouble - sorry!
All the best,
|_) /| Richard Atterer | GnuPG key: 888354F7
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