Re: Unhappy customer
The fact that this e-mail comes from an aol.com address and that he/she
purchased the Debian CD of ebay explains it all... and they didn't even
say who they are, how rude!
- Braxton Neate
On Mon, 22 Mar 2004 00:52:20 EST, FOOTN@aol.com said:
> I just snapped your debian Cd in two. Normally, i don't do such a thing,
> but
> i felt it necessary since i have already waisted so much time just
> "trying" to
> install your program. I bought it on eBay for kicks and thought i'd play
> with
> it to see what it's about. It never let me in after i installed it, more
> than
> 3 times. the login failed to recognize, period. The i went to put red hat
> back on and it failed to let me install that. yor program tookover my
> disk to the
> point of not allowing an other OS install. I had to do a complete secure
> erase in order to put red hat back on. But for kicks again later on, i
> decided to
> try your product again and see where "I" went wrong. i got to sign in
> this
> time, but then got left out in the cold because it would not allow me in
> because
> of an email address that kept comming up. I never got to see your program
> on
> screen or what's inside at all.
>
> What is up with that? how hard is it people to make a simple disk to
> work?
> Why don';t you guys take some good advise, if your going to sell a PC OS,
> then
> do it and let the user make adjustments after it is installed and not
> befroe or
> along the way, Each tiem took me over an hour, but, i ended up spending
> 3-4
> most of the time,a dn one time all night long and failed. What is up with
> that?
> Can't you write a progam that's simple? And, if i needed a server, i
> would
> buy a server package and leave the OS stuff alone.
>
> So, i snapped your CD, not because you may consider it a good thing, but
> because my man hours are worth a lot more to me than to try and figure
> out where
> someone else has gone wrong in making a Product for sale that doesn't
> work.
> After all, if your product worked, it would be up and running on my PC,
> and it's
> not. So, the only way for me to stop waisting my time was to trash the CD
> so
> it is out of sight and soon to be out of mind because i have a habbit of
> not
> giving up, breaking it insures i willnot be waisting time again witgh it
> and for
> sure not ordering one to see if it was "me" that went wrong. MOney spent
> is
> money spent, but time is far more valuable thatn money ever was, and i
> don't
> need to spend any time on a product from the dark ages. I regret that
> some
> people still make products that are in the dark ages and think it's a
> good thing.
> Model A's were good, for the time. Why drive a Model A now when you can
> drive a
> Honda, for kicks, that all. See what i mean. But even my kicks have a
> limit.
> Your product is junk.
>
> Thougt you should know.
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