Bug#907900: hplip: Printing is not possible b/c of missing foomatic-rip-hplip filter

[Brian Potkin <claremont102@gmail.com>]

Thank you for your report, Dimitri.


On Mon 03 Sep 2018 at 22:26:46 +0200, Dimitri Chausson wrote:

> Package: hplip
> Version: 3.17.10+repack0-5
> Severity: important
> 
> Dear Maintainer,
> 
> I just bought an HP 3639 printer and wanted to use it. Configuring it via the
> CUPS UI went fine : I use the suggested driver = HP Deskjet 3630 Series hpijs, 3.17.10 (color)
> 
> Unfortunately, nothing happens when I try to print, and the CUPS error log file
> gives the following details:
> 
> E [03/Sep/2018:21:35:59 +0200] HP_DeskJet_3630_series: File \"/usr/lib/cups/filter/foomatic-rip-hplip\" not available: No such file or directory
> E [03/Sep/2018:21:35:59 +0200] [Job 192] Unable to start filter "foomatic-rip-hplip" - Success.
> E [03/Sep/2018:21:35:59 +0200] [Job 192] Stopping job because the scheduler could not execute a filter.
> 
> Having a look on HP suport site did not really helped me, since they just
> suggest to drop the package, download the sources and compile. 
> 
> I really appreciate your help and time, please don't hesitate to ask for more
> details.

A PPD for the print queue should be in /etc/cups/ppd. Please provide the
output of

  grep -i cupsfilter /etc/cups/<3630_PPD>

You'll need to be root to do this.

Also provide.

  ls -l /usr/lib/cups/foomatic-rip

Have you attempted to install anything from hplip outside of Debian? For
example, a *.run file.

Regards,

Brian.