[Automatic Reply]
Hello,
Road Runner has received your e-mail, but is currently unable to process
it further as it is missing some required information. Please read this
reply to find out what information that we require in order to process
your complaint.
If you are reporting an e-mail related incident, it is important that
you forward the offending message with full headers and the full text
body of the email. 'Full' headers will include one or more lines of
routing information, each of which will start with 'Received:'. This
routing information will help us determine where the email originated.
Without the full text body of the email, we will be unable to
substantiate "abuse" allegations, and will not be able to assist you.
Do not attach files to your e-mail. All logs and headers must be
included in the body of your message.
If the email was neither sent by an individual using the Road Runner
system, or did not involve any content or service managed by Road
Runner, then Road Runner would not be the proper entity to contact
because we are not in a position to take any action.
For more information on determining the source of an email please visit
http://spam.abuse.net/userhelp/howtocomplain.shtml
Please remember that the people who read complaints at this address are
working to assist you with addressing your issue and will not tolerate
vulgar or abusive language directed at our staff. Any complaint that
contains such language will be discarded without further action.
An example of an email with full headers:
Received: (qmail 84224 invoked by uid 20241); 9 Dec 2002 21:27:38
-0000
Received: from unknown (HELO 192.168.0.32) ([10.11.12.13])
(envelope-sender <john@example.com>) by 192.220.79.17
(qmail-ldap-1.03) with
SMTP for ; 9 Dec 2002 21:27:38 -0000
From: "info resource" <>
To:
Subject: Hundreds of Books and Music Cd's at up to 75% Off
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0034_01C221EC.6C64F7B0"
Date: Mon, 9 Dec 2002 16:37:19
Reply-To: "info resource" <john@example.com>
X-Mailer: Microsoft Outlook Express 6.00.2600.0000ams
Status:
Message-Id: <1039_______________amel@diogenes>
------=_NextPart_000_0034_01C221EC.6C64F7B0
Content-Type: text/plain; charset="iso-8859-1"
Hello,
Please check out the hundreds of bargains at up to 75% Off
How to obtain full headers:
Microsoft Outlook Express for Windows:
Right click on the message and select Properties
Choose the Details tab and select the Message Source Button.
Copy the headers and send them along with the body of the email
Microsoft Outlook 98 and 2000 for Windows:
Right click on the message and select options
Copy the Internet Headers field and send them along with the body of the
email
Netscape Messenger 4.7 - 6:
Open the email; go to the view menu; pull the 'Headers' menu over and
click on 'all'. Highlight the message and headers displayed in the
email and copy them into the email you send to us.
Netscape Messenger 6.2 and higher:
Go to Netscape Messenger Inbox
Select View - Headers - All
Highlight the message and headers displayed in the email and copy them
into the email you send to us
For more information on obtaining full headers please visit
http://www.haltabuse.org/help/headers/index.shtml
Thank you for taking the time to contact Road Runner.
----Original Message Follows-------
ALERT!!!
This e-mail in its original form contained one or more attached files
that were infected with a virus or worm, or contained another type of
security threat.
The following attachments were infected and have been repaired:
No attachments are in this category.
The following attachments were deleted due to an inability to clean
them:
1. Important.zip: W32.Netsky.Z@mm
The Following attachments were not delivered due to inbound mail policy
violations:
No attachments are in this category.
Road Runner does not contact the sender of the infected attachment(s) in
the event that they were not actually sent from the indicated party.
Please contact the sender directly to alert them of their issue with
infected files if you wish to do so.
For more information on Road Runner's virus filtering initiative, visit
our Help & Member Services pages at http://help.rr.com, or the virus
filtering information page directly at
http://help.rr.com/faqs/e_mgsp.html.
------------ Original message text follows ------------
Important document!
[ Attachment 1 Type: text/plain Name: DELETED0.TXT]
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