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Bug#530611: marked as done (Upgrade to 1.3.10 in testing broke printing on lpd networked printers)



Your message dated Wed, 4 Aug 2010 12:05:00 +0200
with message-id <AANLkTikAPh+Toq1kL+jNiXifWXg9z768V+wnwj-LPvPX@mail.gmail.com>
and subject line fixed in current versions
has caused the Debian Bug report #530611,
regarding Upgrade to 1.3.10 in testing broke printing on lpd networked printers
to be marked as done.

This means that you claim that the problem has been dealt with.
If this is not the case it is now your responsibility to reopen the
Bug report if necessary, and/or fix the problem forthwith.

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-- 
530611: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=530611
Debian Bug Tracking System
Contact owner@bugs.debian.org with problems
--- Begin Message ---
Package: cups
Version: 1.3.10-1
Severity: important


Hi,

Since last cups upgrade in testing (from 1.3.8 to 1.3.10) I cannot print
anymore on some printers.

Cups is running on my laptop (running current testing). I used to print for
ages to 2 printers (OCE 3165 and Apple LaserWriter 8500, reached through lpd)
at work and 1 printer (HP PSC2355, reached through ipp) at home.

Here is my slightly edited printers.conf

<Printer Tertial>
Info Tertial
DeviceURI lpd://192.168.xx.yy
State Idle
StateTime 1243248783
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>
<Printer LW8500>
Info LW8500
Location
DeviceURI lpd://192.168.zz.tt
State Idle
StateTime 1243251079
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>
<Printer HP_Normal>
Info HP_Normal
DeviceURI ipp://homedesktop:631/printers/HP_normal
State Idle
StateTime 1223828668
Accepting Yes
Shared Yes
JobSheets none none
QuotaPeriod 0
PageLimit 0
KLimit 0
OpPolicy default
ErrorPolicy stop-printer
</Printer>

Printing at home (through ipp) is OK.

Printing at work (through lpd) is broken in different ways according to
printers. 

Before printing, my access_log has those three lines :
localhost - - [26/May/2009:07:32:39 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request
localhost - - [26/May/2009:10:53:19 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request
localhost - - [26/May/2009:10:53:23 +0200] "POST / HTTP/1.1" 200 266 CUPS-Get-Printers successful-ok

When sent a job, OCE printers prints an error page with:
Error identification    undefined
Offending Command       Error:
Not much helpful

After printing on OCE 3165, here are the lines added to /etc/cups/access_log:
localhost - - [26/May/2009:11:27:10 +0200] "POST / HTTP/1.1" 200 418 CUPS-Get-Printers successful-ok
localhost - - [26/May/2009:11:27:10 +0200] "POST / HTTP/1.1" 200 418 CUPS-Get-Classes successful-ok
localhost - - [26/May/2009:11:27:10 +0200] "POST / HTTP/1.1" 200 75 CUPS-Get-Default client-error-not-found
localhost - - [26/May/2009:11:27:11 +0200] "POST /printers/Tertial HTTP/1.1" 200 799 Print-Job successful-ok
localhost - - [26/May/2009:11:27:11 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request
localhost - - [26/May/2009:11:27:12 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request

and error_log:
E [26/May/2009:11:27:12 +0200] [Job 155] pdftops filter exited with status 1!

and at last page_log:
Tertial pillot 155 [26/May/2009:11:27:12 +0200] 1 1 - localhost

Printing on Apple LW8500 is not nearly desperating. The page is printed rotated
90° clockwise. I tried changing page orientation in printing dialog with no
success.

here are the lines added to /etc/cups/access_log:
localhost - - [26/May/2009:11:29:30 +0200] "POST / HTTP/1.1" 200 418 CUPS-Get-Printers successful-ok
localhost - - [26/May/2009:11:29:30 +0200] "POST / HTTP/1.1" 200 418 CUPS-Get-Classes successful-ok
localhost - - [26/May/2009:11:29:30 +0200] "POST / HTTP/1.1" 200 75 CUPS-Get-Default client-error-not-found
localhost - - [26/May/2009:11:29:30 +0200] "POST /printers/LW8500 HTTP/1.1" 200 887 Print-Job successful-ok
localhost - - [26/May/2009:11:29:30 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request
localhost - - [26/May/2009:11:29:31 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request
localhost - - [26/May/2009:11:29:38 +0200] "POST / HTTP/1.1" 200 180 Get-Jobs client-error-bad-request

Nothing is logged in error_log nor page_log after printing on Apple LW.

I tried to recreate the printers with no success, trying different ppd (I even 
tried a generic ps ppd on the Apple which resulted in job blocking the queue - 
did not investigated this much since this was not an option anyway).

This behavior is constant whatever the application from which I print: 
command-line lpr, OpenOffice, Okular, Kwrite...

Any help would be very welcomed !!!

pp

-- System Information:
Debian Release: squeeze/sid
  APT prefers testing-proposed-updates
  APT policy: (500, 'testing-proposed-updates'), (500, 'testing')
Architecture: i386 (i686)

Kernel: Linux 2.6.26-2-686 (SMP w/2 CPU cores)
Locale: LANG=fr_FR.utf8, LC_CTYPE=fr_FR.utf8 (charmap=UTF-8) (ignored: LC_ALL set to fr_FR.utf8)
Shell: /bin/sh linked to /bin/bash

Versions of packages cups depends on:
ii  adduser              3.110               add and remove users and groups
ii  bc                   1.06.94-3.1         The GNU bc arbitrary precision cal
ii  cups-common          1.3.10-1            Common UNIX Printing System(tm) - 
ii  debconf [debconf-2.0 1.5.26              Debian configuration management sy
ii  ghostscript          8.64~dfsg-1.1       The GPL Ghostscript PostScript/PDF
ii  libavahi-compat-libd 0.6.25-1            Avahi Apple Bonjour compatibility 
ii  libc6                2.9-4               GNU C Library: Shared libraries
ii  libcups2             1.3.10-1            Common UNIX Printing System(tm) - 
ii  libcupsimage2        1.3.10-1            Common UNIX Printing System(tm) - 
ii  libdbus-1-3          1.2.12-1            simple interprocess messaging syst
ii  libgcc1              1:4.4.0-4           GCC support library
ii  libgnutls26          2.6.6-1             the GNU TLS library - runtime libr
ii  libgssapi-krb5-2     1.6.dfsg.4~beta1-13 MIT Kerberos runtime libraries - k
ii  libijs-0.35          0.35-7              IJS raster image transport protoco
ii  libkrb5-3            1.6.dfsg.4~beta1-13 MIT Kerberos runtime libraries
ii  libldap-2.4-2        2.4.11-1            OpenLDAP libraries
ii  libpam0g             1.0.1-9             Pluggable Authentication Modules l
ii  libpaper1            1.1.23+nmu1         library for handling paper charact
ii  libpoppler4          0.10.4-3            PDF rendering library
ii  libslp1              1.2.1-7.5           OpenSLP libraries
ii  libstdc++6           4.4.0-4             The GNU Standard C++ Library v3
ii  lsb-base             3.2-22              Linux Standard Base 3.2 init scrip
ii  perl-modules         5.10.0-22           Core Perl modules
ii  procps               1:3.2.7-11          /proc file system utilities
ii  ssl-cert             1.0.23              simple debconf wrapper for OpenSSL
ii  ttf-freefont         20080323-3          Freefont Serif, Sans and Mono True
ii  xpdf-utils [poppler- 3.02-1.4            Portable Document Format (PDF) sui
ii  zlib1g               1:1.2.3.3.dfsg-13   compression library - runtime

Versions of packages cups recommends:
ii  avahi-utils               0.6.25-1       Avahi browsing, publishing and dis
ii  cups-client               1.3.10-1       Common UNIX Printing System(tm) - 
ii  foomatic-filters          4.0-20090509-1 OpenPrinting printer support - fil
ii  smbclient                 2:3.3.4-1      command-line SMB/CIFS clients for 

Versions of packages cups suggests:
ii  cups-bsd                  1.3.10-1       Common UNIX Printing System(tm) - 
pn  cups-driver-gutenprint    <none>         (no description available)
pn  cups-pdf                  <none>         (no description available)
ii  foomatic-db               20090508-1     OpenPrinting printer support - dat
ii  foomatic-db-engine        4.0-20090509-1 OpenPrinting printer support - pro
ii  hplip                     3.9.2-3        HP Linux Printing and Imaging Syst
pn  xpdf-korean | xpdf-japane <none>         (no description available)

-- debconf information:
  cupsys/raw-print: true
  cupsys/backend: ipp, lpd, parallel, scsi, serial, socket, usb, snmp, dnssd



--- End Message ---
--- Begin Message --- closing bug report.
thanks.

Jean

--- End Message ---

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